Summary
Overview
Work History
Education
Skills
EXTRA CURRICULARS
References
Timeline
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Saurabh Sarkar

Saurabh Sarkar

New Delhi

Summary

Strategic and results-driven Senior Product Manager with 5+ years of experience building high-scale fintech and e-commerce products. Currently leading Shiprocket Checkout’s payments platform. Adept at owning 0-to-1 and 1-to-N product lifecycles, leading cross-functional pods, and delivering measurable business impact in fast-paced environments.

Overview

9
9
years of professional experience

Work History

Senior Product Manager

Payments | Shiprocket Ltd
04.2024 - Current
  • Owned end-to-end product strategy for Shiprocket Checkout, driving adoption across 5,000+ merchants and directly contributing to a ₹12 Cr prepaid revenue target for FY 2025–26.
  • Launched industry-first Pay After Delivery (PAD) feature, aimed at converting over 1L COD orders to prepaid, boosting revenue and reducing RTOs.
  • Increased payment success rates by 15% through advanced smart routing, PSP prioritization, and integration deep-dives with BillDesk, PayU, and PhonePe.
  • Built and scaled self-serve merchant onboarding, reducing TAT by 60% and enabling seamless PG activation without manual ops intervention.
  • Championed tokenization and UPI mandate flows, ensuring full compliance with RBI norms while enhancing user trust and repeat transactions.
  • Collaborated with finance and analytics teams to develop dashboards and OKRs that tied product performance directly to revenue and merchant growth metrics.
  • Led cross-functional pods (product, engineering, ops, and business) to drive high-velocity execution, shipping multiple features on-time and with measurable impact.
  • Mentored APMs and product analysts, fostering a culture of ownership, user-centricity, and data-driven decision-making across the team.

Product Manager

Shiprocket Checkout | Shiprocket Ltd.
03.2023 - 03.2024
  • Enhance Payment Gateway Onboarding and Success Rate: Streamlined the onboarding process for new clients onto different payment gateways(8+), implement an automated switching mechanism to enhance the UPI success rate to surpass 60%. Additionally, onboarded new payment gateways to diversify options.
  • Optimize Onboarding to Collection Automation on SR Panel: Streamlined and automated the data flow process for Invoice creation, prepaid invoice marking, and integration of paid invoices into the Shiprocket Dashboard.
  • Created alternate revenue stream from PG/PayLater referral commission.

Program Manager (SMB)

Pickrr Tech Pvt. Ltd. (acquired by Shiprocket)
12.2021 - 01.2023
  • Automated Onboarding Journey Enhancement: Established and carried out a seamless user onboarding process for new users via email, SMS, and Whatsapp that increased client retention by 20%.
  • Zone-based Courier Strategy for PNL Improvement: Data driven approach led to a 35% Gross Margin (GM) by aligning courier services with specific zones.
  • Google Marketing Campaign Optimization: Managed and optimized Google marketing campaigns to achieved a 15% reduction in CAC, contributing to a cost-effective acquisition model.

Project Engineer

Wipro Technologies Ltd.
08.2016 - 01.2018
  • Way2Go(Travel and Expense Application)
  • Portals for various user, manager, finance, and fulfillment personas.
  • Provides airline and accommodation searching, hierarchical approval system and ease of outsourcing.
  • Implementation of Wipro policies: per-diem and car mileage in the product and automating domains of expenses.
  • Designed dozen APIs driving continuous improvement to processes, systems, workflow and customer responsiveness.

Education

B.Tech - Biotechnology

Indian Institute of Technology
Guwahati, India
04-2016

Skills

  • Stakeholder Management
  • Product launches
  • Process Optimization
  • Pricing strategy
  • Risk Management
  • Communication
  • Partnership building
  • Negotiation
  • Adaptability
  • Strategic planning

EXTRA CURRICULARS

Co-originated a podcast channel on Youtube “ALL PUNDITS”(2023) : a weekly podcast where we interviewed a wide range of professionals on their experiences.(10+ episodes) 

General Secretary, Kameng Hostel(IITG) : Head, Hostel Management Committee (HMC), elected by 500+ students. 

Table Tennis enthusiast: Chittorgarh(Rajasthan) District level Champion, and inter-hostel winners twice at IITG.

References

Arpan, Banerjee, AVP Sales, arpan.banerjee@pickrr.com, 8617025960, Pickrr Technologies

Timeline

Senior Product Manager

Payments | Shiprocket Ltd
04.2024 - Current

Product Manager

Shiprocket Checkout | Shiprocket Ltd.
03.2023 - 03.2024

Program Manager (SMB)

Pickrr Tech Pvt. Ltd. (acquired by Shiprocket)
12.2021 - 01.2023

Project Engineer

Wipro Technologies Ltd.
08.2016 - 01.2018

B.Tech - Biotechnology

Indian Institute of Technology

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Saurabh Sarkar