Saurabh Singh
Bangalore
Summary
Result-Oriented 7+years experienced Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Popclub Tech Vision Private Limited
07.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team of 6 members to enhance professional development and accountability in workplace.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Senior Operations Executive
Flipkart India Private Limited
12.2017 - 04.2022
- Handling multiple accounts for various vendor at operation respective requirements. Also, Managing Brand such as- Madura Brands, Arvind Fashion Brands,
- Kewal kiran clothing limited and multiple vendors with Regular ethnic,sports,seasonal buys for Mens apparels
- Efficiently and effectively identified and solved all problems that impacted direction of business
- Oversaw projects to help goals, tasks and milestones align with organizational strategy.
- Defined strategic goals and worked with Multiple stakeholder teams, departments, technology and processes to align systems to targets
- Vendor onboarding and management of contract creation along with the other operations related process such as supply and demand of required inventory,cataloging, in-warding of the stocks and payment requirements
- Planning and forecasting of replenishment and new stock selection report generation for daily basis report and weekly reviews and data analysis
- Vendor meetings and regular interaction for operation related training such as Flipkart tool management, cataloging process and sale event plannings.
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Senior Operations Manager
Future Steps Solutions
08.2015 - 09.2017
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed systems and procedures to improve operational quality and team efficiency.
- Lead generation,client interactions,meetings and guidance throughout the entire process of consultation and administration
- Data analysis, weekly report generation and presentation reviews to maintain and execute end to end operational related requirements
- Assisted with marketing strategy creation and advertising initiatives to promote facility to public.
Education
Bachelor of Science - Biological and Life Science
Dayananda Sagar University
Bangalore07.2015
Thompson Inter College
Gonda05.2010
Skills
- Strategic Planning and Execution
- Training and Development
- Administration and Reporting
- Managing Multiple Priorities
- Business Analysis
- Business Development Understanding
- Performance Tracking and Evaluations
- Inventory Management
- Client Account Management
- Project Management
Timeline
Assistant Manager
Popclub Tech Vision Private Limited
07.2022 - Current
Senior Operations Executive
Flipkart India Private Limited
12.2017 - 04.2022
Senior Operations Manager
Future Steps Solutions
08.2015 - 09.2017
Bachelor of Science - Biological and Life Science
Dayananda Sagar University
Thompson Inter College
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