Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Saurabh Singh

Jaipur

Summary

Experienced professional with 8+ years of achievement-driven career. Strategic problem-solver adept at customer acquisition, profit attainment, and client retention. Skilled in key account management and dedicated to driving revenue, client satisfaction, and brand loyalty through territory and product expansion.

Overview

9
9
years of professional experience

Work History

Senior Channel Manager - CENCAR and Mexico

Freshworks Inc.
09.2021 - Current
  • Drive revenue growth in Central America, the Caribbean and Mexico by cultivating partnerships and seizing market opportunities.
  • Lead end-to-end sales process, collaborating with partner sales teams to generate leads and secure deals.
  • Foster deep partner engagement through revenue planning, enablement, and marketing events.
  • Expand regional presence by recruiting and nurturing new partner organizations.
  • Develop customer plans, ensure satisfaction with CX, CRM, and ITSM solutions, and strategize team goals and GTM strategies.

Manager - Channel Sales

Easy Data Analytics Pvt. Ltd
11.2018 - 09.2021
  • Drive new business in India through IT Infrastructure solutions, showcasing value proposition effectively within the enterprise sector.
  • Foster OEM and EDA client relationships, overseeing stakeholders and ensuring client satisfaction.
  • Create customer plans, deliver IT Management solutions, and manage expectations for high client contentment.
  • Strategically solve problems, optimizing supply chain for competitive edge.
  • Identify and resolve issues, offering effective solutions.

Senior Sales Manager

Zomato Media Pvt. Ltd
01.2018 - 08.2018
  • Developed customer plans, managed expectations, and drove growth for key clients, ensuring high satisfaction.
  • Sustained and increased revenue via existing and new clients across Zomato's Adsales, Gold, and Online Ordering verticals.
  • Enhanced campaign performance by timely data analysis, feedback, and suggestions, achieving consistent month-on-month growth.
  • Mentored teams in full client lifecycle, including pitching, negotiation, billing, troubleshooting, fostering comprehensive skills.
  • Identified prospects, generated sales leads for Zomato Gold, Online Ordering, and similar services, expanding client base.

Account Manager

Times Business Solution Pvt. Ltd.
02.2017 - 01.2018
  • Providing corporate clients in Gurgaon with tailored database and recruitment solutions.
  • Selling advertising space for enhanced branding, customer retention, and issue resolution.
  • Managing high call volumes professionally and patiently while adhering to company guidelines.
  • Upselling and cross-selling to meet client needs.
  • Crafting customized solutions for customers for branding, recruitment, and website inventory on Timesjobs.

E-Commerce Manager

Lifestyle 360 Degree Pvt. Ltd.
01.2015 - 01.2017
  • Handling Tie-ups and Sales with E-Commerce portals like Flipkart, Pepperfry, Fab furnish, Urban Ladder etc
  • B2B Sales for the Niche Market
  • Client Servicing
  • Branding and Marketing Initiatives
  • Promotions In store and Online
  • Back-end Integration
  • Website Management

Education

PDGM - Marketing

Jaipuria Institute of Management
Jaipur
04.2014

Bachelor of Commerce - Commerce

Jiwaji University
Gwalior
04.2012

Intermediate - PCM

Ratan Samaj Inter College
Agra
04.2009

High School -

Sunbeam School
Varanasi
04.2006

Skills

  • Partnership management
  • Channel Management
  • Stakeholder Management
  • Sales Strategy
  • Sales management
  • Revenue
  • Business Strategy
  • New Business Initiative
  • Market Development
  • GTM strategy
  • Strategic Account
  • Management
  • Analytical & Statistical Skills
  • Key Account Management
  • SaaS

Languages

English
Advanced (C1)
Hindi
Advanced (C1)

Accomplishments

  • Clocked the biggest Freshsales Deal in Latin America with a value of $100k.
  • Outbound engine growth with 120% for CENCAR and Mexico.

Timeline

Senior Channel Manager - CENCAR and Mexico

Freshworks Inc.
09.2021 - Current

Manager - Channel Sales

Easy Data Analytics Pvt. Ltd
11.2018 - 09.2021

Senior Sales Manager

Zomato Media Pvt. Ltd
01.2018 - 08.2018

Account Manager

Times Business Solution Pvt. Ltd.
02.2017 - 01.2018

E-Commerce Manager

Lifestyle 360 Degree Pvt. Ltd.
01.2015 - 01.2017

PDGM - Marketing

Jaipuria Institute of Management

Bachelor of Commerce - Commerce

Jiwaji University

Intermediate - PCM

Ratan Samaj Inter College

High School -

Sunbeam School

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