Saurabh Singh
Pune
Summary
Experienced sales professional with a successful history of driving sales and building client as well as partner relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, and problem-solving. Strong team player & leader with a proactive approach and a dedication to achieving targets.
Overview
11
11
years of professional experience
Work History
Senior Key Account Manager
Tata Aia Life Insurance Company Ltd
Pune
01.2018 - Current
- Provided training sessions for staff on selling techniques, customer service, and product knowledge.
- Developed and implemented sales strategies to improve customer acquisition, retention, and profitability.
- Created and maintained relationships with key clients by providing excellent service and support.
- Identified new opportunities for growth within existing accounts, as well as potential new customers.
- Managed the relationship between internal teams and channel partners.
- Established strong relationships with clients through regular communication and follow-up activities.
- Identified customer needs and advising best solutions.
- Have an illustrious experience of team handling on a regional level.
- Responsible for driving Tata Aia business across 7 branches both in Maharashtra and Gujrat.
- Has trained 7 direct reporting employees to become well equipped support systems for their respective branches.
- Have been able to guide and motivate the team to their full potential and achieve their stipulated numbers quarter on quarter.
- Have been awarded the "Business Excellence" award for consistent performance at an individual as well as on team level.
- Mentored team members to create clear paths toward career goals.
Sales Development Manager
HDFC Life Insurance Company Ltd
Pune
11.2014 - 01.2018
- Created and maintained relationships with key clients and channel partner by providing excellent service and support.
- Provided training sessions for staff on selling techniques, customer service, and product knowledge.
- Created and maintained sales environment to support business objectives.
- Resolved customer complaints efficiently while maintaining a positive relationship with them.
Cafe Manager
Cafe Coffee Day
Mumbai
06.2013 - 08.2014
- Monitored food quality regularly to ensure it was up to required standards.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Created and maintained detailed records of all inventory, sales, customers, orders.
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
Education
Bachelor of Science - Hospitality
Mumbai University
Mumbai06-2013
Hospitality Internship
JW Marriot
Mumbai09-2012
Commerce
C.B.S.C. Board
Varanasi 05-2010
Skills
- Key Account Management
- Business Development
- Revenue Generation
- Lead Generation
- Client Needs Assessment
- Client Relationship Building
- Territory Management
- Leading Team
Languages
Hindi
First Language
English
Advanced
C1
Marathi
Advanced
C1
Hobbies
- Playing Cricket
- Cooking Foods
- Reading Books
Timeline
Senior Key Account Manager
Tata Aia Life Insurance Company Ltd
01.2018 - Current
Sales Development Manager
HDFC Life Insurance Company Ltd
11.2014 - 01.2018
Cafe Manager
Cafe Coffee Day
06.2013 - 08.2014
Bachelor of Science - Hospitality
Mumbai University
Hospitality Internship
JW Marriot
Commerce
C.B.S.C. Board