Summary
Overview
Work History
Education
Skills
Timeline
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Saurabh Srivastava

Navi Mumbai

Summary

Dynamic business development professional with a proven track record at LILAC INSIGHTS PVT LTD, excelling in customer relationship management and financial analysis. Achieved significant sales growth through strategic initiatives and operational efficiency, while fostering strong client relationships. Recognized for enhancing customer satisfaction and driving profitability in competitive markets.

Overview

12
12
years of professional experience

Work History

Trainee Regional Business Manager

LILAC INSIGHTS PVT LTD
Thane Central & Navi Mumbai
11.2024 - Current
  • Leveraged knowledge of reproductive services.
  • Streamlined the onboarding process for new trainees.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Supported financial models.

Key Account Manager

LILAC INSIGHTS PVT LTD
11.2021 - Current
  • IVF Genomic Business of Lilac Insights Pvt Ltd
  • New concept of NI-PGT-A from Spent Culture in Indian Market.
  • NGS for Pre-Implantation Genetics Testing for PGT-M,PGT SR and ERT.
  • Customer Profiling and sales projection on existing concept of Invasive.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Enhanced customer satisfaction by resolving & maintaining open lines of communication for feedback, and ensuring high-quality service delivery.

Area Sales Manager

AKUMENTS HEALTHCARE LTD
06.2019 - 11.2021


  • Built a high-performance sales team through diligent recruitment of top talent, strategic allocation of resources, and effective performance management.
  • Awarded best performer for 5 consecutive moths.

Operation & Business Development Manager

Yashoda Fertility & IVF Centre
10.2018 - 05.2019
  • Optimized operational processes for cost savings, analyzing existing procedures and implementing improvements.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Collaborated closely with marketing teams to develop targeted campaigns that generated high-quality leads for sales pipeline.
  • Mentored junior team members in effective sales techniques, fostering high-performance culture within organization.
  • Implemented CRM tools to better track sales opportunities and customer interactions.
  • Generated new business with marketing initiatives and strategic plans.

Business Development Manager

NOVA IVI FERTILITY
10.2017 - 10.2018
  • Generated new business with marketing initiatives.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Ensured that new clients will grow into loyal customer by implementing a new loyalty program i.e Associated Fertility Clinic (AFC) module.

Sales Executive

Sun Pharmaceutical Industries Ltd.
01.2013 - 10.2017
  • Expanded market share with strategic territory planning and targeted prospecting within year of joining.
  • Awarded best performer for 3 consecutive years
  • Managed sales opportunities and possible leads to exceed sales goals

Education

Commerce Graduate -

R. D. National College of Arts & Commerce & W. A. Science College
Mumbai

Higher Secondary Certificate Examination -

St. Francis D’Assisi Jr. College
Mumbai, India

Secondary School Examination -

S. V. P. High School
Bihar

Skills

  • Customer relationship management
  • Sales forecasting
  • Financial analysis
  • Data analysis
  • Operational efficiency

Timeline

Trainee Regional Business Manager

LILAC INSIGHTS PVT LTD
11.2024 - Current

Key Account Manager

LILAC INSIGHTS PVT LTD
11.2021 - Current

Area Sales Manager

AKUMENTS HEALTHCARE LTD
06.2019 - 11.2021

Operation & Business Development Manager

Yashoda Fertility & IVF Centre
10.2018 - 05.2019

Business Development Manager

NOVA IVI FERTILITY
10.2017 - 10.2018

Sales Executive

Sun Pharmaceutical Industries Ltd.
01.2013 - 10.2017

Commerce Graduate -

R. D. National College of Arts & Commerce & W. A. Science College

Higher Secondary Certificate Examination -

St. Francis D’Assisi Jr. College

Secondary School Examination -

S. V. P. High School

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Saurabh Srivastava