Community involvement
Saurabh Tripathi
Sales Specialist - Retention / New Business
Mumbai
Summary
Experienced sales professional with a strong track record of success in both business-to-business and business-to-consumer sales, particularly in the SaaS industries. Consistently exceeding sales goals, I have a talent for business growth and expanding territories. In addition to sales expertise, skilled in managing day-to-day business operations and cultivating lasting relationships with customers and clients, leading to sustained business growth.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
Google Workspace Sales Specialist
Concentrix
10.2023 - Current
- Proven ability to negotiate complex GWS deals up to $100,000, effectively overcoming objections and securing successful client contracts.
- Achieved a surpassed100% renewal rate in year 2024, demonstrating expertise in client retention strategies with approx 8 million USD of retention in 2024 and Q1 2025.
- Generated over a total of 1 million USD in new GWS sales, exceeding new business targets in Q2'24 & Q3'24.
- Develop relationships with customer, CxO level business and technical decision makers to drive modern work solution sales scenarios through understanding the customer's long and short-term strategy, the industry, and the competition.
- Drive customer intent and demonstrate solution value with envisioning workshops, landing value proposition of GWS.
- Successfully demonstrated and on-boarded customers on Gemini enterprise AI.
- Possess expertise in Salesforce customer relationship management.
Google Pointy Sales Associate
Allen Recruitment Consulting
09.2021 - 04.2023
- Successfully engaged with 45 to 70 retailers daily across the USA, UK, and Canada, driving sign-ups for Pointy from Google.
- Demonstrated exceptional objection handling and maintained a professional demeanor during customer interactions.
- Consistently achieved and improved weekly/monthly KPIs, exceeding quarterly quotas by an average of 20%.
- Completed team lead training, developing strong leadership skills for enhanced team contribution.
- Documented and presented monthly and weekly strategies, driving sales strategies and team success.
- Collaborated with team members in Dublin and Hyderabad, sharing sales scripts and videos for performance improvement.
Lead Generation Agent
International Data Group
07.2021 - 09.2021
- Drove Business Growth at Top IT Providers: Generated high-quality leads (MQLs & SQLs) through daily prospecting calls and collaboration with sales teams.
- Skilled in objection handling and data management using tools like QUVU & I-call (ensure compliance with GDPR & CCPA).
Education
Post Graduate Diploma - International Management & Global Business
University of Limerick
Ireland 05.2019 - 12.2020
BBA - Business Management
Manipal University Jaipur
India 05.2016 - 05.2019
Skills
Client retention
CRM
Cold calling
Gemini
AI
Cloud sales
Salesforce
Agile leadership
Certification
PC Operations, A, All India Council for Professional Training and Research
Interests And Languages
Community involvement, Athletics sports, Travelling, English, fluent, Hindi, native
Interests
Athletic sports
Travelling
Timeline
Google Workspace Sales Specialist
Concentrix
10.2023 - Current
Google Pointy Sales Associate
Allen Recruitment Consulting
09.2021 - 04.2023
Lead Generation Agent
International Data Group
07.2021 - 09.2021
Post Graduate Diploma - International Management & Global Business
University of Limerick
05.2019 - 12.2020
BBA - Business Management
Manipal University Jaipur
05.2016 - 05.2019