Saurabh Yadav
Gurgaon
Summary
Attentive Loan Specialist with background in assessing credit history data and finding appropriate solutions perfect for customer needs. Ready for new position where loan evaluation background can be best utilized.
Overview
6
6
years of professional experience
Work History
Senior Associate Sales Consultant
Paisabazaar Marketing And Consulting Private Limited
Gurgaon
06.2022 - Current
- Knowledgeable about personal loans services and operating systems
- Actively participate and contribute to coaching sessions, touch base meetings, and team meetings
- Consult with individuals seeking personal loans on our website, providing free guidance and support
- Lead and motivate a pilot batch to achieve target goals and increase earnings
- Manage personal loan sales with a focus on securing lower interest rates
- Collaborate with 15+ banks and lenders
- Consistently exceed target goals, achieving an average of 80%-120% over the past 1.2 years
Customer Service Associate
TELEPERFORMANCE BUSINESS SERVICES INDIA LIMITED
Gurgaon
12.2021 - 06.2022
- Retained consumer memberships through utilization of sales tools and techniques.
- Logged all calls into membership computer system.
- Addressed consumer needs and outlined how continued membership will fulfill those needs.
- Provided superb customer service courteously and efficiently.
Executive Assistant
AEGIS CUSTOMER SUPPORT SERVICES PRIVATE LIMITED
Gurgaon
08.2018 - 02.2021
- Monitor customer accounts for non-payment
- Highly experienced and organized Collections Specialist with an excellent track record of successful debt collection.
- Adhered to company policies and applicable laws while collecting debts from customers.
- Excellent accounting skills needed to determine accounts payable, payment options, interest, etc
- Placed phone calls, sent invoices, or emailed customers to remind them of account contracts, payments, due dates, and amount owed
Education
Bachelor of Science -
Madhya Pradesh Bhoj University
Bhopal03-2021
High School Diploma -
Madhya Pradesh Board of Secondary Education
Chhatarpur03-2017
Skills
- Finance
- Timeline estimates
- Performance monitoring
- Loan Processing: Experience in handling unsecured and personal loans
- Collections experience
- Document analysis
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Senior Associate Sales Consultant
Paisabazaar Marketing And Consulting Private Limited
06.2022 - Current
Customer Service Associate
TELEPERFORMANCE BUSINESS SERVICES INDIA LIMITED
12.2021 - 06.2022
Executive Assistant
AEGIS CUSTOMER SUPPORT SERVICES PRIVATE LIMITED
08.2018 - 02.2021
Bachelor of Science -
Madhya Pradesh Bhoj University
High School Diploma -
Madhya Pradesh Board of Secondary Education
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