Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Saurabh Bhalla

Saurabh Bhalla

Bangalore,KA

Summary

Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and satisfaction.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Project Manager – Strategic Partners

SAP Labs India Pvt. Ltd.
02.2018 - Current
  • Project Manager for Strategic Solution Extensions (SolEx) products
  • Managing Program and Project activities: Scoping, Planning & Scheduling, budgeting, resource planning. Planning and Managing product roadmap
  • Strategizing product roadmap and release strategies
  • Managing coordination between multiple teams and engaging with stakeholders: Business Development Experts, Technical Experts, and Product Owners for successful qualification and release of SolEx products as per SAP’s quality guidelines
  • Reduced overall time to market by 50% of key products
  • Partner Engagement and mobilizing internal resources to help the partner overcome delivery challenges
  • Working on improving the partner experience
  • Managing methodology updates and ensuring the most up-to-date communication of the same to all partners and all internal stakeholders by creating documentation and providing required training
  • Mentoring new project managers within and outside the team
  • Project Expert – Development
  • Partner Innovation Life Cycle Services - Partner Qualification Team

Quality Manager & Accessibility Product Standard Owner

SAP Labs India Pvt. Ltd.
03.2012 - 02.2018
  • Ensured adherence to KPIs and SLA and handling escalations.
  • Worked with customers, consultants, and various stakeholders like the Product Owners, Go To Market Experts, Account Executives, Quality Leads, Project Managers, and Architects on requirements and deliverables.
  • Worked as an escalation manager and handling customer’s expectations
  • Worked on Risk Evaluation and Reporting
  • Handled Internal and External audits as the Quality Program Accountable
  • Created Quality and Test Strategies for Custom and Product Developments
  • Created Accessibility Framework for SAP Custom Development
  • Worked with designers, Architects and Testers on defining scope of Accessibility tests
  • Ran programs on Accessibility awareness within SAP Custom Development
  • Provided risk assessments on open accessibility issues
  • Worked with Sales and Pre-sales team as an advisor on Accessibility requirements
  • Managed a team of 5 test and automation resources spread across locations
  • Created strategy for adopting agile in product development
  • Worked on estimates to mobilize internal resources, coordinated with internal teams for execution
  • Senior Quality Specialist
  • SAP Customer Innovation and Maintenance/ SAP Innovative Business Solutions/ SAP Custom Development

Functional Consultant and Team Lead

Infosys Technologies Ltd.
10.2010 - 02.2012
  • Functional Consultant and Team Lead for SAP HCM module managed an offshore team of 5 members at Infosys
  • Was a single point of contact for the customer for SAP HCM implementation and support project for an Oil Field Client
  • Translated customer requirements to Functional and Technical Requirements for the support and test teams
  • Associate Consultant

Functional Consultant

SAP Labs India Pvt. Ltd.
04.2007 - 10.2010
  • Was a functional tester for releases of ERP Business Suite, SAP Business ByDesign end-user validations
  • Co-Ordinated with Solution Validation, Technical Validation Teams, SAP Consulting, and other stakeholders
  • Functional consultant for Premium Qualification of ISVs like Nakisa, Sybase for Mobile Workflows, Mobile Gateway for SAP
  • Participated in Implementation and Acceptance Testing of the business scenarios and provided early feedback on product quality to stakeholders
  • Performed scope optimization as a part of SAP Sigma pre-validation activity
  • Senior Software Engineer
  • Functional Validation Team – Quality Governance and Production

Accessibility Test Engineer

Vault Consulting Union
11.2006 - 04.2007
  • Was on a contract-to-hire position at SAP Labs India Pvt. Ltd., Bangalore for Accessibility testing with Accessibility Test Labs, Bangalore
  • Was involved in manual testing of the SAP products with JAWS (Screen Reader Software) against SAP Accessibility Standard Requirements – which ensured that the SAP products were accessible by people with complete or partial disabilities
  • Software Test Consultant
  • Accessibility Test Labs, Quality Governance and Production

Education

Executive General Management Program - General Management

Indian Institute of Technology
Bangalore
07-2022

Bachelor of Technology - Computer Science and Engineering

Dehradun Institute of Technology
Dehradun, India
08-2006

Skills

  • Program & Release Management
  • Project and Delivery Management
  • Product Strategy and Team Management
  • Partner Strategy
  • Quality Management
  • Agile Project Management and Scrum Delivery
  • Certified Scrum Master (CSM)
  • PMP trained (Certification Planned)
  • Strong people skills
  • Trainer for Project Management Curriculum @ SAP Labs India, Bangalore
  • Experience with both: Software Development and Services
  • Product Standard Expert for SAP Accessibility Product Standard
  • Project management
  • Project planning and development
  • Project scheduling
  • Strategic planning
  • Stakeholder communications
  • Risk management
  • Scope management
  • Coaching and mentoring
  • Conflict management
  • Processes and procedures
  • Project closure
  • Agile methodology
  • Presentations
  • Root-cause analysis
  • Software development lifecycle
  • Vendor management
  • Planning and scheduling
  • Verbal and written communication
  • Relationship building

Accomplishments

  • Designed and launched the [Project Name] Project, resulting in a [Number]% increase in market share for the company.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Certification

  • Leadership Academy cohort – May to August 2024
  • Project Management Curriculum @ SAP Labs, Bangalore as a candidate: Batch 2019-2020
  • A core team member for ongoing Strategic Project Initiative @ SAP Labs Bangalore
  • Received a consistent average Partner Satisfaction Survey (PSS) score of 9 on a scale of 10 for the last 3 years.
  • Trainer with Project Management Curriculum @ SAP Labs, Bangalore, Received an average score of 4.5 on a scale of 5 and very good feedback as a Trainer for all Project Management Curriculum trainings.
  • Completed shadowing opportunity with a Partner Manager at SAP Success Factors, San Francisco in the year 2019
  • Successfully cleared ISO audit for Development program: Customer Business Planning release 1 and 2 in the year 2016 with zero Non-Compliance at SAP Customer Innovation and Maintenance/ SAP Innovative Business Solutions/ SAP Custom Development

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)

Timeline

Project Manager – Strategic Partners

SAP Labs India Pvt. Ltd.
02.2018 - Current

Quality Manager & Accessibility Product Standard Owner

SAP Labs India Pvt. Ltd.
03.2012 - 02.2018

Functional Consultant and Team Lead

Infosys Technologies Ltd.
10.2010 - 02.2012

Functional Consultant

SAP Labs India Pvt. Ltd.
04.2007 - 10.2010

Accessibility Test Engineer

Vault Consulting Union
11.2006 - 04.2007

Executive General Management Program - General Management

Indian Institute of Technology

Bachelor of Technology - Computer Science and Engineering

Dehradun Institute of Technology

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Saurabh Bhalla