SAURABH KUMAR SINHA
Patna, Bihar
Summary
Motivated, organized, and detail-oriented Human Resources professional with strong communication skills seeking an opportunity to help an organization reach its full potential. Aim to build exceptional teams by leveraging a creative and data-driven approach to human resources initiatives .Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding results.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Branch Relationship Officer
AXIS BANK LTD
Ramgarh
03.2023 - Current
- Key responsibilities:
- Provided training to new staff on customer service excellence and product knowledge.
- Developed and maintained strong relationships with bank branch customers to enhance loyalty.
- Participated in community events to promote bank services and foster community engagement.
- Analysed customer feedback to recommend improvements in banking services and products.
- Coordinated with marketing department to create promotional offers tailored to branch customer needs.
Education
MBA - HR
Swami Vivekanand Subharti University
Meerut, UP01-2024
PGDBS - BANKING
Manipal University
Bengaluru, KA03-2022
BBA - Management
Aryabhatta Knowledge University
Patna, BR01-2021
H.SC (Science) - Science
Doon Sr. Sec.school
01-2016
S.Sc -
DAV Public School, Khagual.
Patna,Bihar01-2014
Skills
- Performance Measurement & Improvement
- Training & Development Programs
- Change Management Strategies
- Team Leadership
- Ability to determine client needs and seek pleasant solutions
- Excellent interpersonal & communication skills with strong abilities in Customer Relationship Management
- Determined client needs and offered customized solutions
- Financial modeling and reporting Financial accounting
- Reviewed portfolios, conduct analysis and present wealth plans of action on a daily basis
Affiliations
- Participated in Annual Fest.
- Participated in HR Conclave held in BIT.
- Participated in Blood Donation Camp in College.
- Winner in College fest held by Management Society Competition.
- Participated in Workshop conducted by SKyFi.
Certification
- Completed certification on Human Resource Management from Great Learning.
- Completed certification on Power BI Projects from Great Learning.
- Mutual Fund distributors series VA- NISM. Depository operations- NISM.
- Certified in IRDA.
- Trained under AXIS PO Programmed at AXIS Manipal Academy.
- Completed certification on researching in human rights law for Advocacy.
- Completed certification on developing smart goals for successful Strategies.
Languages
English
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Projects
- Training in Sales and Marketing Department from BAJAJ AUTOMOBILES.
- Training in Sales and Marketing Department from Devraha Industries.
- Training in Sales and Marketing Department from Sudha Dairy.
Computer Proficiency.
- Banking software’s - Finacle, Saksham, FCRM and Sales CRM.
- Operating System: WINDOWS XP, WINDOWS 7.8 & 10.
- Software’s: MS Word, Excel, Power Point, spread sheet.
Soft Skill
- Observation
- Decision making
- Communication
- Multi-tasking
Personal Interest
- Listening Music
- Travelling
Declaration
- I hereby declare that all the information given above is correct and true according to my knowledge.
Name & Signature Date & Place
- Saurabh Kumar Sinha 21 July2024, Patna
Timeline
Branch Relationship Officer
AXIS BANK LTD
03.2023 - Current
MBA - HR
Swami Vivekanand Subharti University
PGDBS - BANKING
Manipal University
BBA - Management
Aryabhatta Knowledge University
H.SC (Science) - Science
Doon Sr. Sec.school
S.Sc -
DAV Public School, Khagual.