SAURABH KUMAR UMRAO
Gurugram
Summary
Procurement specialist with 4+ years of experience optimizing purchasing processes, supplier relationships, and cost-saving initiatives in the fruit and vegetable industry. Currently sourcing the Fresh category for NCR Region at Zomato Hyperpure. Strategic sourcing expert skilled in cost negotiation and cross-functional collaboration. Improved availability of fruit and vegetables.
Overview
9
9
years of professional experience
Work History
Senior Associate – Category
Zomato Hyperpure Pvt Ltd.
Gurugram
08.2022 - Current
- My responsibilities in this organization mainly included managing the end-to-end process of sourcing and procurement, while ensuring the highest standards of quality in our products and services.
- It also involves procurement strategies, vendor management, and quality assurance at the ground, warehouse, and store level, coupled with 95%+ regular fills and lower complaints.
- It includes handling an assortment of 250+ SKUs with over 100T+ supply per day, working with over 80+ vendors.
- Ensuring smooth cash flow of vendors by resolving invoice/GRN issues and managing timely payments for our vendors.
- My work also involved new city launches like Dehradun and Bareilly, which have been a great success for our organization in terms of growth and GMV.
Senior Executive - Sourcing
Blink Commerce Private Limited
Gurugram
05.2021 - 08.2022
- Identified and evaluated potential vendors to source good quality supplies at competitive pricing.
- Developed and managed relationships with over 100 vendors to ensure timely deliveries, quality products, and better assortment over 280 SKUs.
- Analyzed vendor performance data to identify areas of improvement in sourcing processes and providing regular feedback to ensure better fills and availability in our online platform.
Senior Support Advisor
Concentrix Daksh Pvt LTD
Gurugram
12.2018 - 09.2019
- As a chat support specialist, I handled US customers in real time over chats/emails for Sprint postpaid network statements, billings, and marketing offers.
- Provided technical support to internal customers in resolving complex software and hardware issues.
- Performed root cause analysis on various technical problems to identify solutions quickly.
Senior Executive - CRM
SBI Card (SBICPSL)
Gurugram
04.2016 - 11.2018
- My work involved handling customers' queries in real time related to credit card statements, billings, marketing offers, and other inquiries.
- Provided training to staff on the use of the CRM system and its features.
- Provided support for customers via phone, email, chat, or other communication channels.
Education
Bachelor of Technology - Electronics and Communications
PSIT
Kanpur01.2015
Skills
- Strategic Sourcing
- Category management
- Supplier Relationship Management
- Demand planning
- Vendor creation
- Cost-reduction strategies
Accomplishments
- Successfully launched Blinkit services in new small cities - Dehradun & Bareilly for FnV category.
- Won the ‘GEMS’ award for July’18 for achieving best voice quality standards. (SBI Card)
- Final year project on Quadrone approved and funded by IEDC, India. (PSIT, Kanpur)
Timeline
Senior Associate – Category
Zomato Hyperpure Pvt Ltd.
08.2022 - Current
Senior Executive - Sourcing
Blink Commerce Private Limited
05.2021 - 08.2022
Senior Support Advisor
Concentrix Daksh Pvt LTD
12.2018 - 09.2019
Senior Executive - CRM
SBI Card (SBICPSL)
04.2016 - 11.2018
Bachelor of Technology - Electronics and Communications
PSIT
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