Hi, I’m
Saurav Juyal
Body Shop
Dehradun
Summary
Bodyshop manager leading insurance claims, accident-damage inspection, and repair cost estimation in automotive service settings. Coordinates technicians, parts flow, and customer updates to keep body repair work moving from intake to delivery. Applies quality control and material knowledge to improve repair accuracy and service outcomes.
Overview
1
Language
10
years of professional experience
Work History
YASH FORD
Bodyshop manager
10.2023 - Current
Job overview
- Presently work in "YASH FORD" Dehradun as a Bodyshop manager.
- Managed workflow efficiency by implementing streamlined processes for vehicle repairs and maintenance.
- Implemented process improvements that increased customer satisfaction and reduced turnaround times.
BM Hyundai
senior service advisor
01.2023 - 09.2023
Job overview
- Served as senior service advisor at BM Hyundai service center, Dehradun from January 2023 to February 2024.
- Guided customers through service options, ensuring clarity and satisfaction throughout the process.
- Mentored junior advisors, enhancing team performance and knowledge of automotive services.
PITSTOP
DST Manager
12.2021 - 12.2022
Job overview
- functioned as DST Manager at Pitstop Gurugram (January 2022 - December 2022).
- Implemented strategic initiatives to improve customer satisfaction and service quality at Delhi NCR locations.
- Implemented process improvements that streamlined workflow and reduced operational delays.
RENAULT service center
service advisor
04.2019 - 11.2021
Job overview
- Served as Service Advisor in Renault Service Center Dehradun from April 2019 until November 2021.
- Facilitated effective communication between customers and technicians to ensure accurate service delivery.
- Maintained detailed records of customer interactions and service history for accurate follow-up.
VICTORA AUTO
Quality Department (in process)
04.2017 - 01.2019
Job overview
- contributed to quality department at Victoria Auto (Haridwar) in process from April to October 2018.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
PUSHTI METALS
quality inspector
12.2016 - 03.2017
Job overview
- Working in PUSHTI METALS (Haridwar) as a quality inspector.Since(Dec2016 March 2017)
- Collaborated with production teams to identify and resolve quality issues, enhancing overall product integrity.
Education
Graphic Era Hill UniversityDehradun, India
Bachelor of Science from mechanical
04.2001
University Overview
University: U.T.U
- Final Grade: [60]%
Brooklyn SchoolDehradun, India
12th
01-2011
University Overview
University: I.S.C Board
- Final Grade: [60]%
Brooklyn SchoolDehradun, India
10th
05-2009
University Overview
University: I.C.S.E Board
- Final Grade: [65]%
Skills
5S
Quality control
Microsoft Excel
Root cause analysis
Quality inspection
Customer satisfaction
Team leadership
AutoCAD/CAM
Insurance claims processing
Repair cost estimation
Customer escalation handling
Bodyshop operations
Dealer management system
Interests
Hobbies : cycling, Bike, playing strategy games.
PERSONAL PROFILE
- Father name : Late Sh. Surendra Prasad Juyal
- Permanent Add. : 123,Upper Rajeev Nagar, Dharampur, Dehradun(U.K)
- Phone No. : +917456962332
- Date :
- Place : dehradun
AWARDS AND ACHIEVEMENTS
Winning cycle marathon, long-jump, shot-putt, high-jump at school level.
TRAINING
As a fresher, completed one month internship training in MARUTI SUZUKI workshop.
Timeline
Bodyshop manager
YASH FORD
10.2023 - Current
senior service advisor
BM Hyundai
01.2023 - 09.2023
DST Manager
PITSTOP
12.2021 - 12.2022
service advisor
RENAULT service center
04.2019 - 11.2021
Quality Department (in process)
VICTORA AUTO
04.2017 - 01.2019
quality inspector
PUSHTI METALS
12.2016 - 03.2017
Graphic Era Hill University
Bachelor of Science from mechanical
04.2001
Brooklyn School
12th
Brooklyn School
10th