Saurav Kumar
Noida
Summary
Looking For Opportunities To incorporate My Skill & Training to Help The Company grow. I am Looking Forward to Roles That Will Help me realise, Potential By Exploring The Various aspects of This Field.
Overview
5
5
years of professional experience
Work History
Talent Acquisition Specialist
Cynet Health
Noida
06.2023 - Current
- Responsible for end-to-end Recruiting Life Cycle for multiple client.
- Sound knowledge of end-to-end recruiting life cycle and hiring processes including sourcing, interviewing, feedback from a client, following an interview to candidate, reference check, tracking, salary negotiations, closing and delivering for on-boarding on project.
- All forms of recruitments were utilized including sourcing from ATS, social media networking, cold calling, employee referrals, resume database and various other Job Boards.
- Most commonly used Applicant Tracking Systems are Monster, Dice, CareerBuilder, Broad Bean, Health Job Nation.
- Used various unconventional methods of sourcing such as LinkedIn, Google.
- Contacted qualified candidates by making outbound calls and sending emails with the complete Job Description.
- Worked in a team environment and coordinated with the team members to fulfil different client requirements.
- Worked with multiple client but mainly worked for NY, NJ and CA clients
- Developed job postings and advertised positions to attract qualified candidates.
- Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
Healthcare Recruiter
Midas Consulting
Noida
02.2023 - 05.2023
- Responsible for end-to-end Recruiting Life Cycle for multiple client.
- Sound knowledge of end-to-end recruiting life cycle and hiring processes including sourcing, interviewing, feedback from a client, following an interview to candidate, reference check, tracking, salary negotiations, closing and delivering for on-boarding on project.
- All forms of recruitments were utilized including sourcing from ATS, social media networking, cold calling, employee referrals, resume database and various other Job Boards.
- Most commonly used Applicant Tracking Systems are Monster, Dice, CareerBuilder, Broad Bean, Health Job Nation.
- Used various unconventional methods of sourcing such as LinkedIn, Google.
- Contacted qualified candidates by making outbound calls and sending emails with the complete Job Description.
- Worked in a team environment and coordinated with the team members to fulfil different client requirements.
- Worked with multiple client but mainly worked for NY, NJ and CA clients
- Developed job postings and advertised positions to attract qualified candidates.
- Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
Customer Service Executive
Wipro Pvt Ltd.
Noida
09.2020 - 01.2022
- Resolving customer issues brought to your attention
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Ensured that all customer queries were handled quickly and professionally.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Customer Service Executive
Altruist Technology Pvt Ltd.
Noida
12.2019 - 09.2020
- Resolving customer issues brought to your attention
- Monitored customer feedback regularly to identify areas for improvement in services offered.
- Creating procedures and policies for effective customer service.
- Planning how to train customer support professionals.
- Standardizing the customer service delivery of an organization.
- Tracking the work of every customer service representative in the team.
- Performing quality assurance surveys with customers.
- Conveying customers’ feedback to the team.
- Ensured that all customer queries were handled quickly and professionally.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Education
12th -
Bihar School of Examination And Board
Patna, Bihar06-2020
10th -
ANS High School
Patna, Bihar 01-2018
Bachelor of Arts -
Patliputra University
Patna, BiharSkills
- Work Hard and Play Hard attitude
- Team work
- Work management
- Communication
- Detail oriented
- Application Tracking System
- Relationship Building
- Effective Candidate screening
- Negotiation
- On-boarding management
- Healthcare Industry
- Proactive Recruitment Strategy
Languages
English, Hindi
First Language
Timeline
Talent Acquisition Specialist
Cynet Health
06.2023 - Current
Healthcare Recruiter
Midas Consulting
02.2023 - 05.2023
Customer Service Executive
Wipro Pvt Ltd.
09.2020 - 01.2022
Customer Service Executive
Altruist Technology Pvt Ltd.
12.2019 - 09.2020
12th -
Bihar School of Examination And Board
10th -
ANS High School
Bachelor of Arts -
Patliputra University
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