Looking For Opportunities To incorporate My Skill & Training to Help The Company grow. I am Looking Forward to Roles That Will Help me realise, Potential By Exploring The Various aspects of This Field.
Overview
5
5
years of professional experience
Work History
Talent Acquisition Specialist
Cynet Health
Noida
06.2023 - Current
Responsible for end-to-end Recruiting Life Cycle for multiple client.
Sound knowledge of end-to-end recruiting life cycle and hiring processes including sourcing, interviewing, feedback from a client, following an interview to candidate, reference check, tracking, salary negotiations, closing and delivering for on-boarding on project.
All forms of recruitments were utilized including sourcing from ATS, social media networking, cold calling, employee referrals, resume database and various other Job Boards.
Most commonly used Applicant Tracking Systems are Monster, Dice, CareerBuilder, Broad Bean, Health Job Nation.
Used various unconventional methods of sourcing such as LinkedIn, Google.
Contacted qualified candidates by making outbound calls and sending emails with the complete Job Description.
Worked in a team environment and coordinated with the team members to fulfil different client requirements.
Worked with multiple client but mainly worked for NY, NJ and CA clients
Developed job postings and advertised positions to attract qualified candidates.
Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
Healthcare Recruiter
Midas Consulting
Noida
02.2023 - 05.2023
Responsible for end-to-end Recruiting Life Cycle for multiple client.
Sound knowledge of end-to-end recruiting life cycle and hiring processes including sourcing, interviewing, feedback from a client, following an interview to candidate, reference check, tracking, salary negotiations, closing and delivering for on-boarding on project.
All forms of recruitments were utilized including sourcing from ATS, social media networking, cold calling, employee referrals, resume database and various other Job Boards.
Most commonly used Applicant Tracking Systems are Monster, Dice, CareerBuilder, Broad Bean, Health Job Nation.
Used various unconventional methods of sourcing such as LinkedIn, Google.
Contacted qualified candidates by making outbound calls and sending emails with the complete Job Description.
Worked in a team environment and coordinated with the team members to fulfil different client requirements.
Worked with multiple client but mainly worked for NY, NJ and CA clients
Developed job postings and advertised positions to attract qualified candidates.
Reviewed resumes, conducted reference checks, and verified credentials for potential hires.
Customer Service Executive
Wipro Pvt Ltd.
Noida
09.2020 - 01.2022
Resolving customer issues brought to your attention
Monitored customer feedback regularly to identify areas for improvement in services offered.
Creating procedures and policies for effective customer service.
Planning how to train customer support professionals.
Standardizing the customer service delivery of an organization.
Tracking the work of every customer service representative in the team.
Performing quality assurance surveys with customers.
Conveying customers’ feedback to the team.
Ensured that all customer queries were handled quickly and professionally.
Maintained accurate records of customer interactions, transactions and comments in the database system.
Customer Service Executive
Altruist Technology Pvt Ltd.
Noida
12.2019 - 09.2020
Resolving customer issues brought to your attention
Monitored customer feedback regularly to identify areas for improvement in services offered.
Creating procedures and policies for effective customer service.
Planning how to train customer support professionals.
Standardizing the customer service delivery of an organization.
Tracking the work of every customer service representative in the team.
Performing quality assurance surveys with customers.
Conveying customers’ feedback to the team.
Ensured that all customer queries were handled quickly and professionally.
Maintained accurate records of customer interactions, transactions and comments in the database system.