Summary
Overview
Work History
Education
Skills
Timeline
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Saurav Sarmah

Senior Executive
Gurugram

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Senior Executive - Client Servicing

JTG
09.2023 - Current
  • Met existing customers to review current services and expand sales opportunities.
  • Stayed current on company offerings and industry trends.
  • Informed customers of promotions to increase sales productivity and volume.
  • Built relationships with customers and community to promote long term business growth.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Maintained current knowledge of evolving changes in marketplace.
  • Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
  • Negotiated prices, terms of sales and service agreements.

Operations Executive

SolarSquare Energy Pvt Ltd
10.2022 - 08.2023
  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
  • Strategically coordinated operations according to objectives and capabilities, effectively allocating resources to meet demands
  • Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
  • Set clear goals to monitor targets and offered real-time input on performance and motivation.

Solar Consultant

SolarSquare Energy Pvt Ltd
03.2022 - 09.2022
  • Created sales and marketing tools, growing clientele and generating quality sales leads.
  • Mentored new sales team to surpass goals in alignment with brand standards.
  • Applied advanced understanding of system throughout promotional and sales phases, securing major corporate accounts.
  • Prepared analyses of customer's current and projected electrical usage, demonstrating financial return on investment via new system introduction.
  • Scheduled and followed through with customers.
  • Followed-up with warm prospects to deepen connections and convert leads.
  • Discussed solar benefits with customers and drew comparisons with power company rates and drawbacks.
  • Gave smooth and successful presentations at customer locations.
  • Produced quotes, proposals and contracts as part of sales process.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Generated solar energy customer leads to develop new accounts.

Sales Executive

Sangma Solar Energy Pvt Ltd
03.2021 - 02.2022
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Developed strong rapport with customers and created positive impression of business.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.

Education

Bachelor of Vocation - Renewable Energy Management - Clean Energy Management

Tezpur University
Tezpur Assam
07.2019

High School Diploma -

Tezpur Science Academy
Tezpur Assam
07.2015

Skills

Customer Satisfaction

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Timeline

Senior Executive - Client Servicing

JTG
09.2023 - Current

Operations Executive

SolarSquare Energy Pvt Ltd
10.2022 - 08.2023

Solar Consultant

SolarSquare Energy Pvt Ltd
03.2022 - 09.2022

Sales Executive

Sangma Solar Energy Pvt Ltd
03.2021 - 02.2022

Bachelor of Vocation - Renewable Energy Management - Clean Energy Management

Tezpur University

High School Diploma -

Tezpur Science Academy

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Saurav SarmahSenior Executive