Saurav Suresh
Bangalore
Summary
Adept System Administrator with a proven track record at Aditya Birla Fashion and Retail Limited, enhancing server performance and ensuring data security for over 150 end-users. Skilled in problem-solving and operating systems, I optimized technical operations and infrastructure, significantly improving system reliability and user satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
System Administrator
Aditya Birla Fashion and Retail Limited
Bangalore
03.2022 - Current
- Ensured optimal server performance on-site.
- Administered Windows environments with Office 365 integration.
- Ensured seamless technical operations across more than 150 end-users.
- Ensured timely resolution for end-user problems.
- Diagnosed technical problems effectively.
- Implemented solutions for unexpected problems.
- Implemented a systematic approach to monthly asset evaluations.
- Handled over 50 daily calls addressing various issues.
- Ensured proper functionality through routine monitoring of system networks.
- Configured and monitored CCTV systems.
- Optimized mailing configurations.
Education
Diploma - Computer Science and Engineering
Sree Narayana Guru Polytechnic Collage
Coimbatore, Tamil Nadu05.2020
Skills
- Operating Systems Proficiency
- Problem-Solving Expertise
- Data Security Methods
- Network Traffic Analysis
- Infrastructure upgrading
- Vendor coordination
- Help desk software
- Endpoint configurations
- System upgrades
- Diagnosing issues
- Performance testing
- System updates
Certification
GOOGLE IT SUPPORT PROFESSIONAL CERTIFICATION, 2023-2024,
Technical: Linux, Windows, Troubleshooting Network,
Business: Customer Support, Project Management, and Process Management
Timeline
System Administrator
Aditya Birla Fashion and Retail Limited
03.2022 - Current
Diploma - Computer Science and Engineering
Sree Narayana Guru Polytechnic Collage