Savez Momin
Growth Analyst And Customer Success
Mumbai
Summary
Results-driven Digital Marketing and Campaign Operations Analyst with a strong foundation in ad operations, analytics, and performance optimization. Expertise in managing and optimizing digital advertising campaigns, conducting budget quality checks, and delivering actionable insights to enhance marketing ROI. Proficient in Google Ads, SEO, and various analytics platforms, with a keen interest in ad tech operations and integrated marketing reporting. Committed to leveraging data and technology to streamline campaign execution while driving measurable business outcomes through effective cross-functional collaboration and marketing automation.
Overview
5
5
years of professional experience
Work History
Customer Success- Growth Analyst
WebEngage
12.2024 - Current
- Analyzing customer data and conversion funnels to identify growth opportunities and optimize marketing performance.
- Developing dashboards and Excel-based reports to track campaign metrics and performance KPIs.
- Collaborated with cross-functional teams to develop tailored customer success strategies, leading to increased client retention rates.
- Collaborating with marketing, product, and data teams to execute personalized lifecycle campaigns.
- Conducting data quality checks and streamlining reporting processes through semi-automation and standardization.
- Supporting client-facing teams with campaign insights and optimizations to improve ROI.
- Managing the post-sales lifecycle for enterprise customers at WebEngage, and helping them utilize WebEngage offerings to their fullest potential.
- Utilizing tools such as Postman (API testing), Asana (log analysis), Jira (project management), and Confluence (documentation).
STEM Trainer F1 /Customer Success
STEMplify
03.2024 - 12.2024
- Delivered training under the global 'F1 in Schools' STEM challenge for 20M+ participants annually.
- Led business development initiatives, successfully closing 30+ school partnerships in Mumbai.
- Assisted in content creation and marketing strategy for upcoming STEM programs.
- Ensured consistency and accuracy in communications and reporting for internal stakeholders.
SEO Analyst
Cars15.com
11.2023 - 02.2024
- Managed end-to-end digital ad campaign setup across Google Ads, optimizing bids, keywords, and creatives.
- Conducted budget allocation and performance quality checks, ensuring campaigns met spend and ROI targets.
- Routinely generated weekly and biweekly performance reports, identifying trends and actionable insights.
- Improved CTR and conversion rates through data-driven campaign optimizations.
- Delivered measurable ROI and client satisfaction by aligning campaigns with business objectives.
Business Development Associate
IB Cricket / ProYuga Tech
09.2023 - 10.2023
- Executed strategic outreach and partnership development initiatives in the immersive gaming sector.
- Collaborated with internal marketing and product teams to align client needs with technical capabilities.
- Contributed to CRM-based lead management and campaign performance tracking.
Senior Graphics Designer & Digital Marketing Executive
Silhouette House
07.2021 - 07.2022
- Directed digital campaigns, SEO, and Instagram marketing to enhance brand visibility.
- Designed promotional content and optimized social media engagement through data analytics.
- Managed multiple concurrent campaigns ensuring accuracy and consistency across deliverables.
Angular Developer (Intern)
Zunaweb
05.2020 - 06.2020
- Developed and optimized Angular-based front-end interfaces for web applications.
- Collaborated on live software integration projects, contributing to technical and analytical problem-solving.
Education
Bachelor of Engineering - EXTC
Atharva College of Engineering
Diploma in Computer Engineering - undefined
Pravin Patil College of Diploma Engineering
01.2020
Skills
Digital Campaign Operations
Ad Quality Assurance
Budget & ROI Optimization
Data Analysis & Performance Reporting
Excel & Dashboard Creation
Stakeholder Collaboration
Marketing Automation
CRM Tools - WebEngage,zendesk,moengage,netcore
Standardization & Process Optimization
Timeline
Customer Success- Growth Analyst
WebEngage
12.2024 - Current
STEM Trainer F1 /Customer Success
STEMplify
03.2024 - 12.2024
SEO Analyst
Cars15.com
11.2023 - 02.2024
Business Development Associate
IB Cricket / ProYuga Tech
09.2023 - 10.2023
Senior Graphics Designer & Digital Marketing Executive
Silhouette House
07.2021 - 07.2022
Angular Developer (Intern)
Zunaweb
05.2020 - 06.2020
Diploma in Computer Engineering - undefined
Pravin Patil College of Diploma Engineering
Bachelor of Engineering - EXTC
Atharva College of Engineering