Microsoft Excel
Savita Hiremath
Customer Support Executive
Hubballi, Karnataka
Summary
Driven customer support with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer records, purchases, inquiries and complaints to develop rapid solutions.
Overview
2
2
years of professional experience
3
3
Languages
Work History
Customer Support Executive
Vinayaka Premium Aluminum Interiors
04.2022 - 12.2023
- Listened to customers' questions and concerns to provide answers or responses.
- Built strong relationships with field operations team to support business development opportunities and improve service.
- Offered free products or services to pacify irate or unsatisfied customers.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
Education
Diploma - Commercial Practice
Govt. Polytechnic Collage
Belagavi, Karnataka 04.2001 -
Skills
Complaint Handling
Software
Microsoft Word
Timeline
Customer Support Executive
Vinayaka Premium Aluminum Interiors
04.2022 - 12.2023
Diploma - Commercial Practice
Govt. Polytechnic Collage
04.2001 -
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