Summary
Overview
Work History
Education
Skills
Timeline
Volunteer
Savitha Sankaranarayanan

Savitha Sankaranarayanan

Summary

Customer centric ,quality driven professional with excellent team management skills and hospitality educational background having 11+ years of experience as Cabin Supervisor in Airline industry and 2.9years in Real Estate Sales and Marketing .Hands on experience in training and mentoring new candidates and delivering exceptional customer services. Demonstrated outstanding skills in leading, motivating and guiding teams from diverse cultural environment. Expert at delivering fine hospitality to guests by resolving guests escalations. Possess strong commitment towards team environment dynamics with an ability of contributing expertise .Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

15
15
years of professional experience
4
4
years of post-secondary education
5
5
Languages

Work History

DEPUTY MANAGER SALES AND MARKETING

Shapoorji Pallonji Real Estate
Bangalore
05.2019 - 04.2022


  • Provided professional services and support in a dynamic work environment.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Applied effective time management techniques to meet tight deadlines.
  • Incharge of Virtual sales in the U.S,U.K and South Asian Regions
  • Developed and maintained courteous and effective working relationships.
  • Planning and execution of onsite and off-site marketing along with channel sales activities
  • Reporting and creating sales strategy along with various functional departments
  • Working closely with regional and international sales team for cross sales, creating offers and schemes
  • Managing corporate activities to promote sales.

CABIN SUPERVISOR

JET AIRWAYS INDIA PVT LTD
Bangalore
02.2007 - 06.2019
  • Provided proactive and customer focused front-line management to a large, remote and multicultural Cabin Crew workforce
  • Offered fair and consistent management of issues and application of policies
  • Led team ,resolving all issues onboard in regards to customer service and safety
  • Motivated the cabin crew team to do the best they can and ensured passengers in having a comfortable and happy flight
  • Ensured all crew are doing best to boost in-flight sales of duty-free goods like cigarettes, alcohol, gifts and perfume
  • Developed and implemented staff recognition programs to motivate and reward employees.
  • Took key decisions for achieving best out of the entire cabin crew team and maintained excellent relations with clients to generate avenues for further business

Internship Student

Taj Vivanta and The Park Hotels
Bangalore,
04.2004 - 07.2004
  • Internship in Taj Vivanta and The Park hotels in Front office,Housekeeping, Food and Beverage Service and Production ,Purchase and HR department
  • Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed and maintained relationships with key internal stakeholders.

Education

Bachelors in Hotel Management -

Christ College
Bangalore,India
06.2003 - 07.2007

Skills

    Inter personnel skills

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Timeline

DEPUTY MANAGER SALES AND MARKETING

Shapoorji Pallonji Real Estate
05.2019 - 04.2022

CABIN SUPERVISOR

JET AIRWAYS INDIA PVT LTD
02.2007 - 06.2019

Internship Student

Taj Vivanta and The Park Hotels
04.2004 - 07.2004

Bachelors in Hotel Management -

Christ College
06.2003 - 07.2007
Savitha Sankaranarayanan