Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth.
Overview
12
12
years of professional experience
Work History
Senior Manager - Global Shared Services
Mouser Electronics, Inc
Bangalore
10.2020 - Current
Developed and implemented a comprehensive organizational strategy to drive business growth.
Led cross-functional teams in creating innovative solutions to complex problems.
Conducted extensive research on industry best practices and developed strategies to optimize operations.
Facilitated strategic planning sessions with senior leadership team members to define objectives and develop action plans.
Coordinated internal resources and external vendors to ensure successful implementation of initiatives.
Managed budgeting process for all long-term projects, ensuring accurate tracking of expenses against revenue targets.
Evaluated current staffing levels against future needs and made recommendations for restructuring when appropriate.
Negotiated contracts with vendors to maximize value while minimizing costs.
Communicated regularly with executive leadership team regarding progress updates on initiatives.
Established key performance indicators to monitor progress towards goals.
Presented recommendations on emerging technologies that could be leveraged for improved efficiency or cost savings.
Operations Team Leader
Resource Pro
04.2019 - 10.2020
Collaborated with project teams to prioritise work appropriately, consistently meeting operational commitments and deadlines.
Managed remote teams effectively through careful staff, resource and project coordination.
Demonstrated exceptional people management skills, providing bespoke feedback and coaching to develop high-performing individuals.
Assistant Manager
Concentrix Daksh PVT LTD
01.2017 - 04.2019
Improved customer satisfaction and sales through considered coordination with colleagues, enhancing overall care and service.
Handled employee scheduling to ensure adequate, cost-efficient shift staffing.
Interviewed and hired high-performing, dedicated staff members, adding team value.
Obtained customer feedback for process improvements in support of long-term business strategies.
Lead
Australian New Zealand Banking
07.2012 - 01.2017
Successfully optimised productivity by prioritising team tasks and delegating work according to individual skill sets.
Maintained open, effective communication with project leaders.
Closely reviewed operations, reports and monitored production process, ensuring deliverables were met for project milestones.
Supported department growth through effective management of team capacity and capability.
Education
Bachelor's - management
Presidency College, Bangalore University
Skills
Strategic Planning
Talent Development
Cross-Functional Collaboration
Organizational Development
Operations Management
Innovation management
Data-driven decision-making
Cross-Functional Communication
Operations Planning
Timeline
Senior Manager - Global Shared Services
Mouser Electronics, Inc
10.2020 - Current
Operations Team Leader
Resource Pro
04.2019 - 10.2020
Assistant Manager
Concentrix Daksh PVT LTD
01.2017 - 04.2019
Lead
Australian New Zealand Banking
07.2012 - 01.2017
Bachelor's - management
Presidency College, Bangalore University
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