Sayak Chatterjee
Kolkata
Summary
Tech-savvy professional with over 11.5 years of experience in advanced client management and project oversight. Proven track record of delivering exceptional results that enhance customer satisfaction and drive operational improvements. Skilled in leading teams, managing schedules, and coordinating resources to ensure project success. Strong communicator and negotiator, adept at strategic planning and fostering collaboration among stakeholders.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Consultant
Deloitte USI
07.2024 - Current
- Led controls team in executing key SAP implementation projects, achieving significant upgrades.
- Developed RACMs using Signavio design process; mapped test scripts for ITC and UAT.
- Mapped L3 and L4 processes across all towers with Signavio to improve operational clarity.
- Collaborated with functional tower teams to update key risk areas and create critical business documents.
- Created user stories in JIRA addressing security needs, managing P1 defects for SAP testing.
- Facilitated user story sessions with process and control owners during logistics-focused project design.
- Oversaw project portfolios in US and India, ensuring effective leadership across multiple engagements.
- Reviewed all deliverables prior to release to ensure accuracy and compliance with quality standards.
Testing Lead
EY GDS
08.2021 - 07.2024
- Developed RCMs, scoping, and controls mapping in SAP for BPRC and ITAC projects.
- Conducted control test script execution across modules: Commercial, Order to Cash, Logistics, Quality, SAP TM.
- Executed configuration testing of controls based on risk ratings within SCM.
- Gathered end-user requirements; crafted specifications for functional and technical documentation.
- Reviewed BPDs and RICEFWs; developed test scripts for diverse business processes.
- Counseled over 10 peers in career development within business models.
- Awarded for resolving critical issues and delivering exceptional client service promptly.
- Contributed innovative ideas to enhance team performance and outcomes.
Consultant
PWC IAC
11.2015 - 06.2021
- Executed configuration testing on various controls, focusing on Risk Rating and SCM.
- Conducted control test scripts across modules including Commercial, Order to Cash, Logistics, Quality, and Regulatory.
- Performed SAP Configuration Testing for Transportation Management, addressing Freight Charges and Inco Terms.
- Led a medium-sized team, ensuring high-quality deliverables for clients.
- Managed complex work requests under pressure while maintaining efficiency.
- Delivered maximum client work within tight deadlines, earning Spot Awards for exceptional performance.
- Gathered client feedback on work requests to drive continuous improvement.
- Mentored junior consultants in project management best practices and fostered strong client relationships.
Software Engineer
Capgemini India Pvt. Ltd.
06.2014 - 10.2015
- Delivered technical and functional support for SAP enterprise projects in production environments.
- Identified functional and technical gaps in Finance, architecting and developing tailored solutions.
- Provided live support through direct interaction with Business stakeholders.
- Prepared on-job documents and trained newcomers to ensure smooth transitions.
- Troubleshot and resolved software defects promptly for client applications.
- Assisted in preparing audit documentation and supporting schedules for thorough reviews.
- Conducted compliance testing to maintain adherence to regulatory standards.
- Performed risk assessments to identify vulnerabilities and recommend effective mitigation strategies.
Education
MBA - International Business Management
Institute Of Foreign Trade
Kolkata01.2020
B.Tech - Electrical, Electronics And Communications Engineering
KIIT University
Bhubaneswar01.2014
12th -
St.Stephen’s,Kolkata(ICSE)
Kolkata01.2010
10th -
St.Stephen’s,Kolkata(ICSE)
Kolkata01.2008
Skills
- Risk control mapping and SAP implementation
- SAP configuration testing and quality assurance
- Test script development for SAP S/4 HANA
- SAP GRC CCM and RACM expertise
- Supply chain management
- Business process optimization in SAP
- Client engagement strategies
- Relationship management with clients
- Analytical and critical thinking skills
- Multitasking abilities
- Proficiency in Microsoft Office
- Effective communication techniques
- Time management strategies
- Team mentoring and development
- Cross-functional collaboration
Certification
- SAP Sourcing and Procurement, SAP
- SAP Supply Chain Management, EY
- Networking (TCP/IP, Routers, IPV4), Hewlett-Packard (HP)
Disclaimer
I hereby declare that the aforesaid information is true to the best of my knowledge and belief.
Personal Information
Date of Birth: 05/24/92
Languages
Bengali
Native
Native
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
French
Elementary (A2)
A2
Timeline
Senior Consultant
Deloitte USI
07.2024 - Current
Testing Lead
EY GDS
08.2021 - 07.2024
Consultant
PWC IAC
11.2015 - 06.2021
Software Engineer
Capgemini India Pvt. Ltd.
06.2014 - 10.2015
MBA - International Business Management
Institute Of Foreign Trade
B.Tech - Electrical, Electronics And Communications Engineering
KIIT University
12th -
St.Stephen’s,Kolkata(ICSE)
10th -
St.Stephen’s,Kolkata(ICSE)