Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Core Interested Domains
Languages
Timeline
Generic
Sayani Dey

Sayani Dey

Pune

Summary

Drive efficient, service-oriented operations to support organizational growth and development. Collaborative and forward-thinking with excellent policy implementation, strategic planning and problem-solving abilities. Proficient in engaging stakeholders to build consensus and promote needed change.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operation Executive

Sahyadri Hospital
Pune
08.2023 - Current
  • Managed daily operations to enhance efficiency and ensure workflow consistency.
  • Coordinated inventory management processes to maintain optimal stock levels.
  • Organized documentation for operational activities to streamline processes.
  • Executed PSI analysis to identify performance trends and opportunities.
  • Engaged in vendor management to strengthen supplier relationships.
  • Reviewed analyses to inform decision-making and improve operations.
  • Oversaw floor management to optimize resource allocation and productivity.
  • Collaborated with departmental leaders to address and resolve operational issues.

Intern

MIDAS Hygiene PVT Ltd
PUNE
09.2022 - 12.2022

Enhanced brand visibility and customer engagement through effective management of product displays.

  • Collaborated with vendors to secure timely delivery of merchandise.
  • Implemented promotional strategies to boost seasonal sales initiatives.
  • Coordinated with marketing teams to align visual merchandising with ongoing campaigns.
  • Monitored store shelves regularly, ensuring optimal product availability and restocking as required.

Customer Care Executive

NSHM COLLEGE OF MANAGEMENT&TECHNOLOGY
Durgapur
07.2020 - 04.2021
  • Ensured timely follow-up on customer requests to uphold satisfaction levels.
  • Delivered exceptional customer service by addressing inquiries via phone, email, and in-person promptly.
  • Demonstrated strong multitasking skills while managing simultaneous customer interactions professionally.
  • Reviewed completed work to verify quality, consistency, and adherence to standards.

Education

MBA - Marketing& PharmD and healthcare management

ISMS College Pune University
Pune, Maharashtra
08.2023

BBA - Hospital management

MAKAUT university
Durgapur, WB
01.2020

Skills


  • Operations management
  • Inventory control
  • Vendor management
  • Data analysis
  • Process optimization
  • Supply chain management
  • Documentation expertise

Certification

  • Diploma in Computer Teacher Training (DCTT)
  • Digital marketing from Skill Up.
  • Operations management

Projects

Retail Mapping of Insecticides Products

 Improvement of the discharge process

Languages

  • English
  • Hindi
  • Bengali
  • Marathi

Core Interested Domains

  • Health care
  • PharmD

Languages

English
First Language
Bengali
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1

Timeline

Operation Executive

Sahyadri Hospital
08.2023 - Current

Intern

MIDAS Hygiene PVT Ltd
09.2022 - 12.2022

Customer Care Executive

NSHM COLLEGE OF MANAGEMENT&TECHNOLOGY
07.2020 - 04.2021

MBA - Marketing& PharmD and healthcare management

ISMS College Pune University

BBA - Hospital management

MAKAUT university
Sayani Dey