Sayani Dey

• Managed daily operations to enhance efficiency and ensure workflow consistency.
• Coordinated inventory management processes to maintain optimal stock levels.
• Organized documentation for operational activities to streamline processes.
• Executed PSI analysis to identify performance trends and opportunities.
• Engaged in vendor management to strengthen supplier relationships.
• Reviewed analyses to inform decision-making and improve operations.
• Oversaw floor management to optimize resource allocation and productivity.
• Collaborated with departmental leaders to address and resolve operational issues.

Enhanced brand visibility and customer engagement through effective management of product displays.

• Collaborated with vendors to secure timely delivery of merchandise.
• Implemented promotional strategies to boost seasonal sales initiatives.
• Coordinated with marketing teams to align visual merchandising with ongoing campaigns.
• Monitored store shelves regularly, ensuring optimal product availability and restocking as required.

• Ensured timely follow-up on customer requests to uphold satisfaction levels.
• Delivered exceptional customer service by addressing inquiries via phone, email, and in-person promptly.
• Demonstrated strong multitasking skills while managing simultaneous customer interactions professionally.
• Reviewed completed work to verify quality, consistency, and adherence to standards.

MBA from Pune University.