Sayanti Sen Gupta

A multinational Institution providing Solutions to Client Overseas

• Assign roles, monitor performance, and provide guidance for project execution.
• Document and analyze business requirements aligned with client needs and draft SOPs.
• Identify and mitigate risks in financial processes and ensuring data integrity.
• Establish standardized workflows for financial data validation and reporting
• Constant interaction with the stakeholders for process updates and propose strategies to manage workflow to deliver optimal results.
• Conduct post-implementation reviews with the team to assess project success.
• Foster a collaborative team culture by facilitating training, knowledge sharing, and skill development.
• Perform financial reporting across multiple sectors and business lines to support data-driven decision-making.
• Conduct comprehensive financial statement analysis, including balance sheets, income statements, and cash flow statements, to derive insights and forecasts.
• Ensure compliance with local accounting standards, IFRS, and financial reporting best practices.
• Perform portfolio research and credit risk assessments, documenting findings to aid investment officers in preparing detailed credit reports.

A global company specializing in e-commerce and digital content

• Ensured accuracy and quality of Chinese language content on Kindle devices
• Conducted audits and quality checks to identify and resolve content errors
• Optimized workflows to enhance efficiency and content standards

A global leader in IT and Business Process Services

• Managed direct hiring through employee referral.
• Developed and implemented Employee Referral strategies
• Handled employee grievances and liaised with management

Project Focused on Customer Care for Group Health Insurance

• Assisted health insurance members with claims & benefits information
• Resolved claims issues and facilitated understanding of claims processing

A Global Leader in Customer Management and Outsourcing

• Assisted U.S. customers with credit card issues
• Developed marketing strategies for customer engagement

Provided Solutions for Travel Agencies

• Assisted U.S. travel agencies with reservations
• Handled global distribution system support for air and hotel bookings