Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Sayyam Shah

Sayyam Shah

B.pharm + MBA (Pharma. Tech)
Mumbai,Maharashtra

Summary

Proactive Business Analyst with 2+ years of experience in Healthcare and Life-science industry. Leveraging my Bachelor's in Pharmacy, Business Administration and Management, and knowledge of the industry to help businesses succeed. Effective driver of product platform from concept to delivery. Communicative and collaborative with proven history of improving business operations to support corporate growth and revenue.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Business Analyst

Cognizant
Mumbai
06.2021 - Current
  • Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
  • Improved business direction by prioritizing customers and implementing changes based on collected feedback.
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Collaborated with teams in product line transition to streamline work.

Management Trainee

Alembic Pharmaceutical
Mumbai
05.2020 - 09.2020
  • Handled day-to-day customer via telephone.
  • Provided product and technical support to customers.
  • Generated reports to track sales activity and performance.
  • Monitored competitor activities and pricing strategies to compare performance.
  • Engaged in product training, demonstrations, consumer awareness and branding to raise awareness and revenues.
  • Participated in sales meetings and presentations to gain knowledge and insight.

Education

B.Pharm + MBA (Pharmaceutical Technology) -

SVKM's NMIMS SPTM
Mumbai
06.2016 - 05.2021

Skills

    Needs assessments

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Software

Microsoft Office

PowerBI

Articulate360

Adobe PremierPro

Robohelp

SnagIT

Timeline

Business Analyst

Cognizant
06.2021 - Current

Management Trainee

Alembic Pharmaceutical
05.2020 - 09.2020

B.Pharm + MBA (Pharmaceutical Technology) -

SVKM's NMIMS SPTM
06.2016 - 05.2021

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Sayyam ShahB.pharm + MBA (Pharma. Tech)