Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

SB

Guwahati

Summary

Seasoned banker with 5.5 years of experience across retail and corporate banking domains. Adept in customer service, credit and lending practices, risk management, and regulatory compliance. Ability to maintain credit hygiene, process loans and advances efficiently, implement KYC/AML standards, and provide insightful financial consulting that supports business growth and improves KPIs

Overview

6
6
years of professional experience
1
1
Certification

Work History

Asst Manager

The ABC Bank Ltd
04.2025 - Current
  • Spearhead loan origination and risk evaluation for retail, MSME, and corporate clients.
  • Conduct credit analysis and collateral assessments to ensure safe lending practices.
  • Proven ability to ensure credit hygiene and reduce NPAs across client segments
  • Implement and monitor AML/KYC compliance to mitigate financial risk.
  • Provide personalized financial planning and advisory services to clients.
  • Collaborate with sales and risk teams to drive new business and advice suitable financial products.
  • Lead efforts to streamline customer onboarding and improve customer satisfaction.
  • Ensure adherence to regulatory guidelines while maximizing operational efficiency.

Customer Service Associate

The ABC Bank Ltd
08.2019 - 03.2025
  • Delivered end-to-end customer service and banking support with a strong compliance focus.
  • Managed daily domestic and international financial transactions.
  • Conducted thorough KYC/AML checks, strengthening fraud prevention measures.
  • Supported loan documentation, credit assessment, and client eligibility checks.
  • Advised customers on suitable products, enhancing portfolio value and satisfaction.
  • Proactively identified credit risks and ensured timely account monitoring.
  • Improved credit hygiene by reducing overdue loans and enhancing collection efficiency.
  • Played a key role in minimizing losses through sound risk management practices.

Education

BBA -

Gauhati Commerce College
Guwahati
07.2019

Skills

  • AML/KYC Compliance
  • Customer Due Diligence
  • Risk Management
  • Credit analysis and hygiene
  • Credit policy interpretation and application
  • Problem-solving
  • Operations management
  • Business development
  • Adaptability and flexibility
  • Team collaboration

Certification

Junior Associate of the Indian Institute of the Bankers (JAIIB)

LANGUAGES

English
Hindi
Assamese

Timeline

Asst Manager

The ABC Bank Ltd
04.2025 - Current

Customer Service Associate

The ABC Bank Ltd
08.2019 - 03.2025

BBA -

Gauhati Commerce College

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