Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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VAISHNAVI YADAV

MUMBAI

Summary

Dynamic and results-oriented Relationship Manager with a strong background in branch operations, specializing in Anti-Money Laundering (AML) and Know Your Customer (KYC) compliance, loan processes, foreign exchange (forex), and FinCore system utilization. Highly skilled in managing client relationships, ensuring smooth operational workflows, and ensuring regulatory compliance in all transactions. Proven track record of streamlining operations, increasing client satisfaction, and supporting business growth while maintaining rigorous compliance standards.

Overview

2
2
years of professional experience
1
1
Certification

Work History

RELATIONSHIP MANAGER

ICICI BANK LTD
MUMBAI
08.2022 - Current
  • Oversee branch operations to ensure seamless daily functioning and customer satisfaction, handling client inquiries, concerns, and providing tailored financial solutions.
  • Ensure compliance with AML and KYC regulations during client onboarding and transaction processing, conducting risk assessments, and verifying documentation.
  • Manage client data and documentation through the FinCore system, ensuring data accuracy, transaction processing, and reporting are carried out in compliance with bank policies.
  • Monitor transactions for any suspicious activity and report any discrepancies to the compliance department to prevent fraud or illegal transactions.
  • Performed audits according to regulations and guidelines.
  • Facilitate foreign exchange (forex) transactions, providing clients with up-to-date exchange rates, processing requests efficiently, and complying with legal requirements.
  • Maintained client correspondence, preferences, and sales on CRM systems for sales and marketing purposes.

Education

BACHELORE OF COMMERCE - COMMERCE, ACCOUNTING

TOLANI COLLEGE OF COMMERCEE
MUMBAI
04-2022

Skills

  • AML/KYC compliance
  • Client Relationship Management
  • Loan Process Management
  • Foreign Exchange (Forex) Operations
  • FinCore System Expertise
  • Problem-Solving and Decision-Making
  • Cross Selling
  • Regulatory Compliance and Reporting
  • Transaction Monitoring and Risk Mitigation
  • Operational Efficiency and Process Improvement

Languages

English
First Language

Certification

  • Post Graduate Programme in Relationship Management (PGPRM), Times Pro, August 2022
  • Excel and Advanced Excel

Timeline

RELATIONSHIP MANAGER

ICICI BANK LTD
08.2022 - Current

BACHELORE OF COMMERCE - COMMERCE, ACCOUNTING

TOLANI COLLEGE OF COMMERCEE

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