Summary
Overview
Work History
Education
Skills
Trainingsobtained
Address
Personal Information
Timeline
Generic
S Bala Murugan

S Bala Murugan

Asst manager Customer Support
Chennai

Summary

Goal-oriented Team Leader dedicated to meeting team performance objectives and achieving set targets. Offering 24 years of extensive Field and Team Leading experience in Healthcare Industry. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies.

Overview

24
24
years of professional experience
12
12
years of post-secondary education
3
3
Languages

Work History

Asst Manager Customer Support

Varian Medical Systems International (I) PVT Ltd.
01.2024 - Current

Responsible for Technical / Admin Support for Medical Linear Accelerators Tamilnadu region
KPI monitoring for the team
Handling customer escalations
Contracts follow ups
AR follow ups
Margin improvement
Cost effective solution

Zonal Team Leader and Senior Key Account Leader

Varian Medical Systems International (I) PVT Ltd.
01.2017 - 12.2023

Responsible for Technical Support for Medical Linear Accelerators TN region.

Responsibility involves Upgrades, major break downs, Periodic maintenance, Training new Engineers, Spare Parts usage monitoring for Tamilnadu region

HW Installation Engineer and Product Specialist

Varian Medical Systems International (I) PVT Ltd.
06.2007 - 12.2016
  • Involves Installation and Upgrades of Clinac
  • Breakdown calls
  • PMI

Service Engineer

B.Braun Medicals India Pvt Ltd
05.2006 - 05.2007

Technical Support for Medical Equipments such as Infusion Pumps.
Taking care of Installation,Training,Servicing, Demonstrations, AMC & Spares.

Service Engineer

Esbee Dynamed Pvt Ltd
08.2002 - 05.2006

Service of Operation Theatre Equipments such as Electro surgical units, HR Monitors, Argon Plasma Coagulator, PFT machines, Treadmill, O.T Lights, Pendants, O.T Tables.

Service Engineer

Neptune Equipments Pvt. Ltd
03.2000 - 07.2002

Dealing with Microprocessor controlled Automobile equipments like PUC machines, wheel alignments, and wheel balancing machine

Education

MBA - Operations Management

JARO EDUCATION
04.2001 - 04.2013

D.E.C.E. (Diploma in Electronics & Communication Engineering) - undefined

Ramu Seetha Polytechnic

S.S.L.C. - undefined

V.M.G.H.S School Periyakulam

Skills

Team Building

Task Master

Customer centric

Clear Communication

Time Management

Result Oriented

Strong Technical and Management Skill

Trainingsobtained

  • Varian: USA & Swiss for True Beam, Clinac, MLC, OBI, Portal Vision, 4DITC, BARC Radiation Safety Training
  • B.Braun: Malaysia

Address

Door - A, Sri Ayyan Vinayaka APTS,Plot no 74&75, Om Sakthi Nagar , 7th Street , Valasaravakkam, Chennai-600087

Personal Information

  • Father's Name: Mr. H. Subhash Chandra Bose
  • Date of Birth: 05/20/81
  • Nationality: Indian
  • Marital Status: Married
  • Religion: Hindu

Timeline

Asst Manager Customer Support

Varian Medical Systems International (I) PVT Ltd.
01.2024 - Current

Zonal Team Leader and Senior Key Account Leader

Varian Medical Systems International (I) PVT Ltd.
01.2017 - 12.2023

HW Installation Engineer and Product Specialist

Varian Medical Systems International (I) PVT Ltd.
06.2007 - 12.2016

Service Engineer

B.Braun Medicals India Pvt Ltd
05.2006 - 05.2007

Service Engineer

Esbee Dynamed Pvt Ltd
08.2002 - 05.2006

MBA - Operations Management

JARO EDUCATION
04.2001 - 04.2013

Service Engineer

Neptune Equipments Pvt. Ltd
03.2000 - 07.2002

D.E.C.E. (Diploma in Electronics & Communication Engineering) - undefined

Ramu Seetha Polytechnic

S.S.L.C. - undefined

V.M.G.H.S School Periyakulam
S Bala MuruganAsst manager Customer Support