Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Seehan Pasha

Bengaluru

Summary

Accomplished Virtual Relationship Banking Head at HDFC Bank Limited, leveraging strategic planning and relationship management to enhance team performance. Excelled in fostering client satisfaction and collaboration, driving engagement initiatives, and mentoring colleagues. Proficient in CRM systems, delivering innovative solutions with a positive attitude. Consistently achieved over 90% customer satisfaction ratings.

Overview

12
12
years of professional experience

Work History

Virtual Relationship Banking Head

HDFC Bank Limited
Bengaluru
05.2016 - Current
  • Developed innovative ideas that improved overall team performance and project outcomes.
  • Partnered with a diverse group of coworkers to tackle challenges related to products and services.
  • Enhanced customer satisfaction by providing knowledgeable, friendly problem resolution.
  • Supported colleagues in maintaining a collaborative work atmosphere to facilitate success.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Relationship Manager

ADFC Private Limited
Bengaluru
09.2013 - 04.2016
  • Cultivated strong client relationships through regular communication and tailored support.
  • Developed strategic plans to address client needs and drive engagement initiatives.
  • Led training sessions for junior staff on relationship management best practices.
  • Utilized CRM systems to track interactions and manage client data efficiently.
  • Identified customer needs, developed customized solutions, and provided knowledgeable advice.

Education

BBA - Accounting And Finance

Al Ameen Institute of Management Studies
Bengaluru
07-2013

Skills

  • Team collaboration
  • Relationship management
  • Strategic planning
  • Knowledge sharing
  • Friendly, positive attitude
  • Training & Development

Accomplishments

  • Qualified for the MDRT conference on 10 occasions
  • Silver Star Award winner for four times
  • Part of the UAT team in developing the sprinkler journey
  • Qualified for 20 or more SBP campaigns

Timeline

Virtual Relationship Banking Head

HDFC Bank Limited
05.2016 - Current

Relationship Manager

ADFC Private Limited
09.2013 - 04.2016

BBA - Accounting And Finance

Al Ameen Institute of Management Studies

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Seehan Pasha