Seetha M
Coimbatore
Summary
As an energetic educator, I possess a proven set of skills in teaching diverse subjects. With a strong ability to keep classrooms organized and students on-task, I create an environment that facilitates effective learning. Diligent and adaptable, I strive to meet the individual needs of each student. By creating warm and safe educational environments, I ensure every student feels supported and motivated to succeed.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Duty Manager
Hilton Garden Inn - Trivandrum-Kerala
10.2013 - 06.2016
- Communicates effectively both verbally and in writing to provide clear direction to staff
- Assigns and instructs guest service, front office, reservations and front desk agents in the details of work
- Observes performance and encourages improvement
- Uses creative management skills to solve problems
- Ensures compliance with company standards to ensure consistent high quality guest relations- Tracking SALT (Satisfaction and Loyalty Tracking)
- Manages desk through times of stress, and emergencies, resolves guest concerns, and implements resolutions by using discretion and judgment
- Greets customers immediately with a friendly and sincere welcome, uses a positive and clear speaking voice, listens to and understands requests, issues, and situations from both guests and team members
- Handled guest complaints to protect brand reputation
- Facilitated team meetings, promoting open communication and collaboration
- Managed customer service interactions, addressing concerns and preserving positive experiences
- Executed emergency response protocols for safe, secure and compliant environment
- Enforced health and safety procedures to prioritise staff and customer wellbeing
Front office Executive
Hilton Chennai
07.2010 - 10.2013
Front Office Training Executive
ITC-Fortune Select Palms
09.2006 - 07.2010
Guest Service Agent
Tulip Aruna
04.2006 - 09.2006
Industrial Trainee
GRT Grand
09.2005 - 03.2006
Education
PGDHM - Hotel Management
Royal Institute of Hotel Management And Tourism
Chennai2010
Bachelor Of Business Administration -
Madras University
ChennaiDiploma - Montessori Child Education
Sri Balaji Vocational Academy
Chennai2025
Skills
- Lesson planning
- Motivating students
- Student engagement
- Behavior management
- Growth mindset
- Child development
- FLUENT IN LANGUAGE
- Testing and grading
- Elementary education
- Student evaluations
Certification
- KWF world record- Phonics alphabet song with action
- Advance Phonics workshop
- Learning Disabilities course
Personal Details
- Date of birth- 18th Dec 1986
- Marital status-Married
- Spouse Name- G.Vijayaraghu (9042094900)
- Occupation -Area coach(Sapphire Foods Pvt LTD
- Address- B3 Ramji Apartment MGR colony Edayarpalayam coimbatore-25
Timeline
Duty Manager
Hilton Garden Inn - Trivandrum-Kerala
10.2013 - 06.2016
Front office Executive
Hilton Chennai
07.2010 - 10.2013
Front Office Training Executive
ITC-Fortune Select Palms
09.2006 - 07.2010
Guest Service Agent
Tulip Aruna
04.2006 - 09.2006
Industrial Trainee
GRT Grand
09.2005 - 03.2006
- KWF world record- Phonics alphabet song with action
- Advance Phonics workshop
- Learning Disabilities course
PGDHM - Hotel Management
Royal Institute of Hotel Management And Tourism
Bachelor Of Business Administration -
Madras University
Diploma - Montessori Child Education
Sri Balaji Vocational Academy
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