Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Internship
Certification
Timeline
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Sejal Thak

Nagpur

Summary

Dynamic Process Associate at TCS with a proven track record in workflow management and operational efficiency. Expert in payments processing and adept at resolving customer inquiries. Successfully identified risks and implemented process improvements, enhancing team collaboration and productivity. Committed to driving results and optimizing performance in fast-paced environments.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Procces Associate

TCS
Nagpur
05.2024 - Current
  • Managed workflow processes to ensure timely completion of tasks.
  • Assisted in resolving customer inquiries and issues promptly.
  • Participated in regular team meetings and provided input on ways to improve existing processes.
  • Identified potential risks associated with processes and recommended corrective actions.
  • Collaborated with team members to improve operational efficiency.
  • Possessing knowledge of Payments Out.

Education

MCM - Master of Computer Management

Kamala Nehru College
Nagpur
05-2024

BCCA - Bachelor of Commerce in Computer Application

RB College
Umred
04-2022

STD -XII - Commerce

Ashok College
Umred
02-2019

STD - X - ALL SUBJECTS

LGB Mahavidyalaya
Besur
07-2017

Skills

  • Workflow management
  • Customer resolution
  • Operational efficiency
  • Payments processing
  • Computer skills
  • Process improvement
  • Computer languages
  • Transaction processing

Hobbies and Interests

I have great interests on innovative ideas, thoughts and new inventions. Personally I think there are no old routes to new direction. Apart from that I also love to do Singing & Dancing.

Personal Information

  • Date of Birth: 05/21/92
  • Gender: FEMALE
  • Nationality: INDIAN

Internship

  • BHARAT PETROLEUM CORPORATION LIMITED, 1 month, VTS and Distribution of Petroleum products (MS, HSD, SKO) from installation to retail outlets
  • EMCURE PHARMACEUTICALS LTD, 2 months, Distribution of Pharmaceutical Product from Supplier (C & FA) AGENT TO EMCURE STOCKIST (WHOLESELLER)

Certification

  • Certifications in Java
  • Java Swing
  • Testing

Timeline

Procces Associate

TCS
05.2024 - Current

MCM - Master of Computer Management

Kamala Nehru College

BCCA - Bachelor of Commerce in Computer Application

RB College

STD -XII - Commerce

Ashok College

STD - X - ALL SUBJECTS

LGB Mahavidyalaya
Sejal Thak