Selvakumar Mohan
Chennai
Summary
Driven and visionary business leader with 16 years of experience in unlocking organizational potential and enhancing team success. Expert in strategic planning, decision-making, change management, and Lean Six Sigma practices, with a focus on measurable outcomes. Skilled in team optimization, innovation, and profitability. Committed to ethical, talent-focused leadership and eager to drive collaborative growth within your dynamic team
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager - Brand Excellence
TAKAMUL NATIONAL COMPANY LLC F&B, AL OSOOL GROUP
01.2025 - 07.2025
- Trained and mentored staff on brand consistency and operational standards, significantly improving quality control across all locations.
- Successfully launched a new local QSR brand in Muscat City, establishing a strong presence and achieving initial growth milestones.
- Developed and implemented comprehensive SOPs, training formats, and tools for the new brand to ensure seamless operations and staff efficiency.
- Led successful food safety training initiatives for all teams, ensuring compliance with industry standards and improving operational safety.
- Designed innovative menu recipes and introduced three virtual kitchen concepts, diversifying service offerings and optimizing resource utilization.
- Successfully developed and launched new products, enhancing the brand’s market appeal and customer loyalty.
- Conducted ongoing R&D to create new recipes tailored to local preferences, aligning the menu with regional tastes and culinary trends
Brand Manager Operation
CARLUCCIO'S ITALIAN DINING & CAFE-LANDMARK GROUP/FOOD MARK
12.2023 - 12.2024
- Championed a 10% increase in customer engagement.
- Led cross-functional teams to achieve 5% sales growth.
- Implemented data-driven tactics, enhancing ROI by 6%.
- Optimized marketing budgets, saving 3% in costs.
- Innovated branding strategies, elevating brand prestige.
- Transformed customer insights into actionable strategies
Country Operations Manager
NANDO'S -LAND MARK GROUP/FOOD MARK
01.2023 - 11.2023
- Oversaw strategic and operational management of 11 Nando’s restaurants across the country, ensuring alignment with brand standards, profitability, and customer satisfaction.
- Developed and implemented annual business plans, including revenue targets, labor strategies, and cost controls.
- Led and mentored a team of Area/Store Managers, supporting leadership development and operational excellence across all units.
- Ensured consistent execution of Nando’s operational standards (speed, quality, cleanliness, service, and safety).
- Collaborated with marketing, supply chain, HR, and training teams to launch new campaigns, products, and processes.
Area Manager
NANDO'S-LANDMARK GROUP/FOOD MARK
11.2018 - 12.2022
- Developed and executed territory sales plans to drive revenue growth.
- Managed a team of sales associates to achieve monthly targets.
- Led cross-functional teams to streamline processes and improve operational efficiency.
- Successfully trained managers & Developed team and opened 4 casas in multiple cities in KSA.
- Achieved yearly budget FY 20-21.
- Achieved branded audit over (95%).
- Successfully launched Delivery Business and achieved 15-20 % Contribution.
- Drove revenue growth with strategic territory sales plans.
- Led sales team to consistently meet monthly targets.
- Improved efficiency by streamlining cross-functional processes.
- Exceeded annual budget targets for fiscal year 20-21.
- Achieved over 95% on branded audits
Multi-Unit Manager
MAX BURGER-LANDMARK GROPU/FOOD MARK
03.2014 - 10.2018
- Led successful restaurant openings in Abu Dhabi, increasing market reach.
- Achieved and surpassed sales targets for FY 2015-2016, driving profits.
- Implemented training systems, enhancing product rollouts and team skills.
- Managed staffing needs, including recruitment, onboarding, and scheduling, optimizing team performance and reducing turnover by 10%.
- Directed daily operations across UAE- Abudhabi,Al Ain, Dubai Emirates locations, ensuring efficient workflows and meeting company objectives.
- Oversaw inventory management, ensuring optimal stock levels and reducing shrinkage by 0.5%.
- Analyzed competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly.
- Generated regular reports on team performance, operational efficiency, and financial performance for senior leadership
Deputy manager - Operations
MCDONALD'S-HRPL
01.2013 - 02.2014
- Boosted annual sales by 2-3% from previous operations.
- Developed 6 managers for seamless system integration.
Restaurant Manager
MCDONALD'S-HRPL
04.2011 - 12.2013
- Achieved 1 Crore sales in 30 days at Coimbatore Fun Mall McDonald’s.
- Opened 4 successful outlets in Chennai, Coimbatore, and Cochin.
- Launched and expanded new ‘Breakfast Menu’ business channel.
- Won Platinum Hat award at Business Leadership Practices course
Assistant Restaurant Manager
MCDONALD'S-HRPL
12.2009 - 03.2011
- Managed daily operations of restaurant including supervision, inventory control, and customer service.
- Effectively managed the restaurant operations for Anna Nagar, Velachery, Citi Centre & Ascendas.
- Helped store managers in streamlining the process of centralized recruitment for other restaurants as well.
- Helped Store Managers in streamlining the training and induction process in the organization
ASM- Advanced Shift Management
MCDONALD'S-HRPL
04.2010 - 05.2010
- Achieved top drive-through sales at Highway locations.
- Set benchmark sales at Kiosk, Coimbatore Brookfield Mall.
- Secured partnerships with colleges, events, and retailers.
- Collaborated with real estate to expand in Tamil Nadu.
- Opened new stores in southern and northern regions
Education
Hotel Management -
Dr. MGR College of Hotel Management
01.2007
Skills
- High Volume Operation Management
- Standard Operating Procedures(SOP's)
- Inventory and Wastage Management
- Health and Safety Compliance
- POS & Tech System Proficiency
- Labor Cost Control
- Onboarding & Training
- Motivation & Engagement
- P&L Management
- Sales Forecasting
- Cost Control
- KPI Monitoring
- Speed of Service
- Customer Interaction
- Complaint Resolution
- Brand Compliance
- Local Sales Marketing (LSM)
- Digital Ordering and Delivery Co-ordination
- Upselling & Promotion Execution
- Multi Tasking Under Pressure
- Clear Communication
- Adaptability
- Problem Solving
- Customer service
- Team leadership
- Problem-solving
- Operations management
Accomplishments
- Earned the “Best Brand Manager ” Award in 2024 for Annual Profit.
- Saved the company 2% on over all revenue FY 23-24 by aggressively negotiating with suppliers.
- Resolved product issue through consumer testing.
- Increased company market share by 8% in just 7 months.
- Successfully implemented and rolled out the Production Planner in the market
- Achieved ‘Well Control’ rating in BOE internal audit – 2023
- Successfully developed and launched a new Omani concept in the QSR sector in Oman.
- Winner of the Internal Development Award at McDonald’s HRPL.
- Successfully achieved Saudization and maintained it throughout the financial year
Certification
- Lean Six Sigma -Sep'25
- PMP management with AI Training - August'25
- International Business Foundation - August'25
- Operational Excellence Foundation -August'25
- International Logistics July'25
- Power BI Essential Training - July'25
- Build Your Team- July'25
LANGUAGES
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Intermediate (B1)
Telugu
Intermediate (B1)
Arabic
Beginner (A1)
Timeline
Operations Manager - Brand Excellence
TAKAMUL NATIONAL COMPANY LLC F&B, AL OSOOL GROUP
01.2025 - 07.2025
Brand Manager Operation
CARLUCCIO'S ITALIAN DINING & CAFE-LANDMARK GROUP/FOOD MARK
12.2023 - 12.2024
Country Operations Manager
NANDO'S -LAND MARK GROUP/FOOD MARK
01.2023 - 11.2023
Area Manager
NANDO'S-LANDMARK GROUP/FOOD MARK
11.2018 - 12.2022
Multi-Unit Manager
MAX BURGER-LANDMARK GROPU/FOOD MARK
03.2014 - 10.2018
Deputy manager - Operations
MCDONALD'S-HRPL
01.2013 - 02.2014
Restaurant Manager
MCDONALD'S-HRPL
04.2011 - 12.2013
ASM- Advanced Shift Management
MCDONALD'S-HRPL
04.2010 - 05.2010
Assistant Restaurant Manager
MCDONALD'S-HRPL
12.2009 - 03.2011
Hotel Management -
Dr. MGR College of Hotel Management
References
Anoop, Ravindran, General Manager, ravindran.anoop@gmail.com, +971508743084, Khadak-UAE
Training
- Prologic System Integration Power BI Prologic First India Feb 2023 - Feb 2023
- BLP-Business Leadership Practice- Goa India McDonald's -HRPL Aug 2013 - Aug 2013
- McDonald's-Bangkok McDonald's -HRPL Sep 2012 - Sep 2012
- RLP-Restaurant Leadership Practice McDonald's -HRPL Apr 2011 - Apr 2011
PERSONAL DETAILS
- Date of birth 16 May 1986
- Nationality Indian
- Visa status Employment- Resident
- Marital status Married
DRIVING LICENSE
Driving license category INDIA,UAE, KSA & OMAN- Manual/Automatic Light Vehicle