Selvakumar Mohan
Chennai
Summary
Driven and visionary business leader with 16 years of experience in unlocking organizational potential and enhancing team success. Expert in strategic planning, decision-making, change management, and Lean Six Sigma practices, with a focus on measurable outcomes. Skilled in team optimization, innovation, and profitability. Committed to ethical, talent-focused leadership and eager to drive collaborative growth within your dynamic team
Overview
16
16
years of professional experience
1
1
Certification
Work History
Operations Manager - Brand Excellence
TAKAMUL NATIONAL COMPANY LLC F&B, AL OSOOL GROUP
01.2025 - 07.2025
- Trained and mentored staff on brand consistency and operational standards, significantly improving quality control across all locations.
- Successfully launched a new local QSR brand in Muscat City, establishing a strong presence and achieving initial growth milestones.
- Developed and implemented comprehensive SOPs, training formats, and tools for the new brand to ensure seamless operations and staff efficiency.
- Led successful food safety training initiatives for all teams, ensuring compliance with industry standards and improving operational safety.
- Designed innovative menu recipes and introduced three virtual kitchen concepts, diversifying service offerings and optimizing resource utilization.
- Successfully developed and launched new products, enhancing the brand’s market appeal and customer loyalty.
- Conducted ongoing R&D to create new recipes tailored to local preferences, aligning the menu with regional tastes and culinary trends
Brand Manager Operation
CARLUCCIO'S ITALIAN DINING & CAFE-LANDMARK GROUP/FOOD MARK
12.2023 - 12.2024
- Championed a 10% increase in customer engagement.
- Led cross-functional teams to achieve 5% sales growth.
- Implemented data-driven tactics, enhancing ROI by 6%.
- Optimized marketing budgets, saving 3% in costs.
- Innovated branding strategies, elevating brand prestige.
- Transformed customer insights into actionable strategies
Country Operations Manager
NANDO'S -LAND MARK GROUP/FOOD MARK
01.2023 - 11.2023
- Oversaw strategic and operational management of 11 Nando’s restaurants across the country, ensuring alignment with brand standards, profitability, and customer satisfaction.
- Developed and implemented annual business plans, including revenue targets, labor strategies, and cost controls.
- Led and mentored a team of Area/Store Managers, supporting leadership development and operational excellence across all units.
- Ensured consistent execution of Nando’s operational standards (speed, quality, cleanliness, service, and safety).
- Collaborated with marketing, supply chain, HR, and training teams to launch new campaigns, products, and processes.
Area Manager
NANDO'S-LANDMARK GROUP/FOOD MARK
11.2018 - 12.2022
- Developed and executed territory sales plans to drive revenue growth.
- Managed a team of sales associates to achieve monthly targets.
- Led cross-functional teams to streamline processes and improve operational efficiency.
- Successfully trained managers & Developed team and opened 4 casas in multiple cities in KSA.
- Achieved yearly budget FY 20-21.
- Achieved branded audit over (95%).
- Successfully launched Delivery Business and achieved 15-20 % Contribution.
- Drove revenue growth with strategic territory sales plans.
- Led sales team to consistently meet monthly targets.
- Improved efficiency by streamlining cross-functional processes.
- Exceeded annual budget targets for fiscal year 20-21.
- Achieved over 95% on branded audits
Multi-Unit Manager
MAX BURGER-LANDMARK GROPU/FOOD MARK
03.2014 - 10.2018
- Led successful restaurant openings in Abu Dhabi, increasing market reach.
- Achieved and surpassed sales targets for FY 2015-2016, driving profits.
- Implemented training systems, enhancing product rollouts and team skills.
- Managed staffing needs, including recruitment, onboarding, and scheduling, optimizing team performance and reducing turnover by 10%.
- Directed daily operations across UAE- Abudhabi,Al Ain, Dubai Emirates locations, ensuring efficient workflows and meeting company objectives.
- Oversaw inventory management, ensuring optimal stock levels and reducing shrinkage by 0.5%.
- Analyzed competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly.
- Generated regular reports on team performance, operational efficiency, and financial performance for senior leadership
Deputy manager - Operations
MCDONALD'S-HRPL
01.2013 - 02.2014
- Boosted annual sales by 2-3% from previous operations.
- Developed 6 managers for seamless system integration.
Restaurant Manager
MCDONALD'S-HRPL
04.2011 - 12.2013
- Achieved 1 Crore sales in 30 days at Coimbatore Fun Mall McDonald’s.
- Opened 4 successful outlets in Chennai, Coimbatore, and Cochin.
- Launched and expanded new ‘Breakfast Menu’ business channel.
- Won Platinum Hat award at Business Leadership Practices course
Assistant Restaurant Manager
MCDONALD'S-HRPL
12.2009 - 03.2011
- Managed daily operations of restaurant including supervision, inventory control, and customer service.
- Effectively managed the restaurant operations for Anna Nagar, Velachery, Citi Centre & Ascendas.
- Helped store managers in streamlining the process of centralized recruitment for other restaurants as well.
- Helped Store Managers in streamlining the training and induction process in the organization
ASM- Advanced Shift Management
MCDONALD'S-HRPL
04.2010 - 05.2010
- Achieved top drive-through sales at Highway locations.
- Set benchmark sales at Kiosk, Coimbatore Brookfield Mall.
- Secured partnerships with colleges, events, and retailers.
- Collaborated with real estate to expand in Tamil Nadu.
- Opened new stores in southern and northern regions
Education
Hotel Management -
Dr. MGR College of Hotel Management
01.2007
Skills
- High Volume Operation Management
- Standard Operating Procedures(SOP's)
- Inventory and Wastage Management
- Health and Safety Compliance
- POS & Tech System Proficiency
- Labor Cost Control
- Onboarding & Training
- Motivation & Engagement
- P&L Management
- Sales Forecasting
- Cost Control
- KPI Monitoring
- Speed of Service
- Customer Interaction
- Complaint Resolution
- Brand Compliance
- Local Sales Marketing (LSM)
- Digital Ordering and Delivery Co-ordination
- Upselling & Promotion Execution
- Multi Tasking Under Pressure
- Clear Communication
- Adaptability
- Problem Solving
- Customer service
- Team leadership
- Problem-solving
- Operations management
Accomplishments
- Earned the “Best Brand Manager ” Award in 2024 for Annual Profit.
- Saved the company 2% on over all revenue FY 23-24 by aggressively negotiating with suppliers.
- Resolved product issue through consumer testing.
- Increased company market share by 8% in just 7 months.
- Successfully implemented and rolled out the Production Planner in the market
- Achieved ‘Well Control’ rating in BOE internal audit – 2023
- Successfully developed and launched a new Omani concept in the QSR sector in Oman.
- Winner of the Internal Development Award at McDonald’s HRPL.
- Successfully achieved Saudization and maintained it throughout the financial year
Certification
- Lean Six Sigma -Sep'25
- PMP management with AI Training - August'25
- International Business Foundation - August'25
- Operational Excellence Foundation -August'25
- International Logistics July'25
- Power BI Essential Training - July'25
- Build Your Team- July'25
LANGUAGES
Tamil
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Malayalam
Intermediate (B1)
Telugu
Intermediate (B1)
Arabic
Beginner (A1)
Timeline
Operations Manager - Brand Excellence
TAKAMUL NATIONAL COMPANY LLC F&B, AL OSOOL GROUP
01.2025 - 07.2025
Brand Manager Operation
CARLUCCIO'S ITALIAN DINING & CAFE-LANDMARK GROUP/FOOD MARK
12.2023 - 12.2024
Country Operations Manager
NANDO'S -LAND MARK GROUP/FOOD MARK
01.2023 - 11.2023
Area Manager
NANDO'S-LANDMARK GROUP/FOOD MARK
11.2018 - 12.2022
Multi-Unit Manager
MAX BURGER-LANDMARK GROPU/FOOD MARK
03.2014 - 10.2018
Deputy manager - Operations
MCDONALD'S-HRPL
01.2013 - 02.2014
Restaurant Manager
MCDONALD'S-HRPL
04.2011 - 12.2013
ASM- Advanced Shift Management
MCDONALD'S-HRPL
04.2010 - 05.2010
Assistant Restaurant Manager
MCDONALD'S-HRPL
12.2009 - 03.2011
Hotel Management -
Dr. MGR College of Hotel Management
References
Anoop, Ravindran, General Manager, ravindran.anoop@gmail.com, +971508743084, Khadak-UAE
Training
- Prologic System Integration Power BI Prologic First India Feb 2023 - Feb 2023
- BLP-Business Leadership Practice- Goa India McDonald's -HRPL Aug 2013 - Aug 2013
- McDonald's-Bangkok McDonald's -HRPL Sep 2012 - Sep 2012
- RLP-Restaurant Leadership Practice McDonald's -HRPL Apr 2011 - Apr 2011
PERSONAL DETAILS
- Date of birth 16 May 1986
- Nationality Indian
- Visa status Employment- Resident
- Marital status Married
DRIVING LICENSE
Driving license category INDIA,UAE, KSA & OMAN- Manual/Automatic Light Vehicle
Similar Profiles
Mohammed Zia AhmedMohammed Zia Ahmed
Senior Accountant at Takamul Aloula Facility Management(Al Kifah Group)Senior Accountant at Takamul Aloula Facility Management(Al Kifah Group)
SHOYAB KASKARSHOYAB KASKAR
Financial Analyst at Takamul National CompanyFinancial Analyst at Takamul National Company
MOHAMMED JUNAID KHANMOHAMMED JUNAID KHAN
IT Infrastructure & Cloud Specialist at Takamul Al Manal IT CoIT Infrastructure & Cloud Specialist at Takamul Al Manal IT Co
SUNITHA SSUNITHA S
Associate Manager – Quality Assurance at Sutherland - GlassdoorAssociate Manager – Quality Assurance at Sutherland - Glassdoor
Vishnu Priyan CVishnu Priyan C
Assistant Lead Engineer - R&D at Vestas Technology R&D LtdAssistant Lead Engineer - R&D at Vestas Technology R&D Ltd