Selvam P
Chennai
Summary
Experienced textile sales professional with 30+ years in retail and wholesale textile business, strong customer service skills, and proven ability to manage VIP clients and sales teams.
Overview
36
36
years of professional experience
Work History
VIP Manager
KV Textiles
Cuddalore
12.2017 - Current
- Managed premium customers, wedding orders, and large-volume textile purchases.
- Ensured personalized service, product guidance, and faster checkout for VIP clients.
- Supervised a team of sales executives and allocated daily responsibilities.
- Oversaw inventory tracking, stock audits, and vendor coordination.
- Handled escalations and resolved customer issues professionally.
- Implemented display strategies to enhance customer experience.
Sales Person
KV Textiles
Cuddalore
03.1998 - 11.2017
- Improved customer satisfaction with prompt service and quality guidance.
- Coordinated with suppliers for material restock and new arrivals.
- Trained junior sales staff and guided them on shop operations.
Sales Associate
Kumaran Textiles
Chennai
01.1990 - 02.1996
- Assisted customers in selecting textiles based on quality, price, and design.
- Maintained product knowledge across cotton, silk, synthetic, and blended fabrics.
- Organized shelves and displayed new collections to attract customers.
- Built strong customer relationships and ensured repeat sales.
- Supported stock management and inventory updates.
Skills
- Customer Relationship Management (CRM)
- Product Recommendation & Upselling
- Inventory & Stock Management
- Textile Product Knowledge (cotton, silk, fancy fabrics, uniform materials)
Languages
Tamil
Proficient (C2)
C2
Timeline
VIP Manager
KV Textiles
12.2017 - Current
Sales Person
KV Textiles
03.1998 - 11.2017
Sales Associate
Kumaran Textiles
01.1990 - 02.1996