SENTHIL KUMAR M

I have been an important part of the client management and decision making team with the leading banks in the US.

Been a guide for Sizing and building solutions (storage products) for banking

sectors and IT services providing firms, upgrading and expanding their existing infrastructure.

Also tracked the usage of the storage for the last 5 years and helped them to remove the worn out products and replace with our new products with new technology.

I have ensured that resource use complies with legal and regulatory requirements and managing risks associated with resource allocation.

I have had a regular routine to run the server clean up to ensure that there are no redundant data that is taking up the storage space, thus helping both to have a win win situation

• Also run refresh programs by iterating the need to replace the existing products with the latest to stay at par and to survive in the modern tech world

Achieved quota targets by selling Dell's range of products and services using outbound calling, consultative and influencing selling techniques to Australians leading Small and Business accounts.

. Achieved QoQ targets with exceptional figures, 20% quarterly growth in revenue.

Worked with all segments of Accounts, channel / Direct' Coordinating between Procurement, supply chain, logistics Mentor/Supervisor for new hire on policy and process training

Used Salesforce for prospecting, identifying and connecting with potential leads to enhance outreach efforts and increase conversion opportunities.

Received star of the year award 2021 for exceptional figures achieved in sales(4 quarters in a row)

• Senior Associate with Customer Handling skills with the technical queries, Upsell of DELL products based on the support provided
• Also warranty sales for the existing systems and software warranty cross sell
• Publishing sales report for the team
• Arrange lab visits / Trainings
• Team coordinator

• Providing Technical support services to Internal stake holders, process related to trouble shooting technical issues with desktops and laptops and few internal Software applications
• Learning points of technical related queries
• Interact with the SME's on daily issues resolved
• Create spreadsheets and collate issues handled by the team daily