Senthilkumar T
Branch Head - Branch Banking
Trichy,TN
Summary
Banking professional highly successful at account and branch management. Extensive knowledge of banking products and services as well as business development and marketing. Personable leader with impressive customer service skills.16 years of rich experience in & Sales Marketing, Business Development, Recruitment, Customer Relationship, Business intelligence, Channel Management and Team Management. . Smart professional with talents in planning, budgeting and forecasting. Reliable Finance Manager focused on KPI oversight and mentoring employees in data processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
16
16
years of professional experience
2
2
Certifications
2
2
Language
Work History
BUSINESS OWNER
SHAMI AQUA FARMS
Nagapattinam
03.2021 - 03.2022
- Managing all aspects of business (Accounting, Marketing, Budgeting, HR, and PR)
- Produced Vannamei shrimps and export to Middle East uk and china though local vendors
- Seeding, transplanting, maintaining vannamei shrimp production Monitoring crop fertility including scouting, pest control and IPM
- Supervising, scheduling and assessing collecting, organizing, analyzing cost and profit data
- Interpreting crop production seeding schedules and maintaining accurate production logs Creating syllabus for training experience and scheduling staff
- Analyzing conflict and conducting conflict resolution practicing diversified agricultural procedures
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices and systems to reduce turnaround time.
BRANCH HEAD - CHEIF MANAGER
INDUSIND BANK LTD
Mayiladuthurai
03.2019 - 02.2021
- Execute and monitor overall administration and efficient daily operations of a full service branch office, including operations, lending, product sales, customer service, security and safety
- Achievement of incremental number and value targets for Liabilities (CA,SA,FD),Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI & other fee products)
- Prepare and monitor Sales plan for branch, Increase market share
- Build a healthy asset and liability book - GL Growth
- Prepare and track product wise - liabilities, assets & fee - AOP for the full financial year
- Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues, ensuring minimum TAT
- Increased overall annual sales 160% by incorporating several quality process improvements within branch.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- On boarded new employees with training and new hire documentation.
BRANCH MANAGER
ICICI BANK LTD
Mayiladuthurai
04.2017 - 02.2019
- Execute and monitor overall administration and efficient daily operations of a full service branch office, including operations, lending, product sales, customer service, security and safety
- Achievement of incremental number and value targets for Liabilities (CA,SA,FD),Assets (Home, Auto & other assets) and Fee Products (MF, LI, GI, Gold Loan & other fee products)
- Prepare and monitor Sales plan for branch, Increase market share
- Build a healthy asset and liability book - GL Growth
- Prepare and track product wise - liabilities, assets & fee - AOP for the full financial year
- Competition monitoring by visiting branches and ATM in catchment, same should be populated in Branch Book
- Assessing customer feedback, evaluating areas of improvements and providing feedback to associates in achieving customer satisfaction matrices
- Managing service operations for rendering and achieving quality services; providing first line customer support by answering queries and resolving their issues, ensuring minimum TAT
- Complied with regulatory guidelines and requirements.
- Maintained friendly and professional customer interactions.
Sr.BRANCH SALES MANAGER
ICICI BANK LTD
Chennai
02.2014 - 03.2017
- Handling Home Loan and Loan Against Property (LAP) products through branch banking channel
- Handling 15 members sales officer team and 12 retail branches for asset business
- Monitoring and promoting sales activities and achieved every Month cluster target
- Conducting promotional activities for Sales growth and recruitment
- Assessing customer feedback, evaluating areas of improvements and providing feedback to associates in achieving customer satisfaction matrices
- On boarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Reported sales activity, generated sales quotations and proposals and maintained customer contact database to achieve sales objectives and quota.
- Promoted continuing education opportunities for sales team to bolster skills and add value to department.
ASSISTANT BRANCH MANAGER
PEERLESS DEVELOPERS LTD
Trichy
12.2010 - 01.2014
- Guiding of new employees in defining the work environment
- Monitoring and promoting sales activities and achieved every Month branch target
- Conducting promotional activities for Sales growth and recruitment
- Promoting Mutual funds, General insurance and Life insurance products
- Generated financial and operational reports to assist management with business strategy.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Identified partnership opportunities and established favorable business connections.
- Implemented process improvements to increase productivity.
- Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
- Guided agents through life, health, property and casualty insurance licensing and renewal processes.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Reviewed clients' policies every year and recommended product additions or revisions to reflect changing needs.
SALES DEVELOPMENT MANAGER
HDFC STANTRAD LIFE INSURANCE COMPANY LTD - Life Insurance
Trichy
07.2009 - 12.2010
RELATIONSHIP OFFICER
RAKBANK
DUBAI
01.2009 - 06.2009
Unit Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
Trichy
06.2007 - 12.2008
Sales Executive
HDFC BANK LTD, HBL GLOBAL PVT LTD
Trichy
07.2005 - 03.2007
Education
Bachelor of Business Administration (B.B.A) - Business Administration
E.G.S.P College, Bharathi Dasan University
NagapattinamMaster of Business Administration (M.B.A) - Human Resources
Bharathidasan University
TrichySkills
Relationship building and management
Certification
NISM - Mutual Fund (Advisor) Module
Additional Information
Name : SENTHILKUMAR T
Address Permanent : No 4.87 Karaikulam street,
North Poigai Nallur
Nagapattinam -611111.
Date Of Birth : 18 TH July 1982
Sex : Male
Nationality : Indian
Timeline
BUSINESS OWNER
SHAMI AQUA FARMS
03.2021 - 03.2022
BRANCH HEAD - CHEIF MANAGER
INDUSIND BANK LTD
03.2019 - 02.2021
BRANCH MANAGER
ICICI BANK LTD
04.2017 - 02.2019
Sr.BRANCH SALES MANAGER
ICICI BANK LTD
02.2014 - 03.2017
ASSISTANT BRANCH MANAGER
PEERLESS DEVELOPERS LTD
12.2010 - 01.2014
SALES DEVELOPMENT MANAGER
HDFC STANTRAD LIFE INSURANCE COMPANY LTD - Life Insurance
07.2009 - 12.2010
RELATIONSHIP OFFICER
RAKBANK
01.2009 - 06.2009
Unit Manager
ICICI PRUDENTIAL LIFE INSURANCE COMPANY LTD
06.2007 - 12.2008
Sales Executive
HDFC BANK LTD, HBL GLOBAL PVT LTD
07.2005 - 03.2007
Bachelor of Business Administration (B.B.A) - Business Administration
E.G.S.P College, Bharathi Dasan University
Master of Business Administration (M.B.A) - Human Resources
Bharathidasan University
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