SHABISTA ZAIDI

Team Size: 40

Client : Internal SFDC Innovation team

Project Summary:

Innovate with the latest and greatest.

We Maximize the benefit of pioneering Salesforce technology. We work on the latest tools and capabilities, like AI, Einstein, Lightning and Analytics & prepare for Demo apps to be represented to our prospective clients . We develop Salesforce apps with latest release features. Developing & packaging the Apps for the prospective clients & winning the projects for Accenture.

Representing Accenture at DreamForce:

We have been developing new ideas & apps to be represented at Salesforce Dreamforce event that happens every year in San Francisco.

Dreamforce gathers the entire Salesforce community —

our customers, partners, employees, and key stakeholders — for a fun family reunion. Dreamforce brings together thought leaders, industry pioneers, and thousands of your peers for four high-energy days of learning, inspiration, equality, and fun. With more than 2,700 sessions and thousands of solutions from the world’s largest cloud ecosystem, Dreamforce has tailored content specific to every industry, role, and company size.

Responsibilities:

I have been working as Salesforce Developer Team Lead & mostly working on Salesforce Lightning Aura Components , LWCs , Apex, Salesforce Einstein Analytics (Tableau CRM ), Salesforce Marketing Cloud (Interaction Studio).

End to end delivery of the requirements for Important Client Demos for Accenture.

Preparing Client Demos using latest Salesforce features & delivering the same for Dreamforce , DF Battles.

PROJECT NAME: VODAFONE US (APOLLO)

Senior Developer

Team Size :11

Environment: Siebel Apps Admin, Siebel Call Center 8.1, Siebel Tools, Configuring & Monitoring BIP reports in BIP Application for various Siebel Reports, SQL Developer

Client : Vodafone US , Project Type Telecom

Project Summary : Vodafone Apollo is setup in order to develop a complete oracle stack consisting of oracle applications like Siebel , FMW, OSM, IDAM & BRM.

Responsibilites :

• Performed configuration and scripting development for Siebel tools to introduce new enhancements and updates.
• Investigated new solutions and tools for potential integration into ongoing development efforts and maintained standards.
• Coded software solutions to specific design parameters, applying prescribed desires to technical detail planning.
• Managed unit tests of new and in-situ Siebel modules.

PROJECT NAME : VODAFONE UK

Oracle Siebel Consultant, Technical Support

Team Size : 17

Environment :

Application: Siebel Apps Admin, Siebel Call Center 8.1, Siebel Tools, Configuring & Monitoring BIP reports Application for various Siebel Reports, SQL

Responsibilities :

• Working as a Techno-functional consultant in Oracle Siebel application.
• Leading war room sessions independently in offshore/Onsite both.
• Siebel Production issues debugging/troubleshooting without breaching the SLA.
• Integrated new interface elements to enterprise applications, prioritizing ease-of-use factors.
• Collaborated with Client & developers to address user concerns, bugs and performance defects in operational assets.
• Analyzed production logs and data for potential issues during troubleshooting investigations.