Priyanka Garg
Gurugaon,Haryana
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Packaged App Development Team Lead
ACCENTURE SOLUTION LTD.
07.2017 - Current
- Worked on solution involving batches and scheduler to dynamically run and perform actions on large set of data and then chain further actions
- Experienced in performing mass data updates via customization including apex and batch
- Set up new org from a scratch for a client migrating from other CRM platform to Salesforce
- Performed customization using Apex and triggers
- Set up and controlled user profiles and access levels for each database segment to protect important data
- Planned and implemented security measures to safeguard vital business data
- Gathered requirements, estimated LOE and created functional requirements for key Salesforce projects
- Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects
- Consistently met deadlines and requirements for all production work orders
- Trained junior members for better understanding of work
- Implemented automated solutions for CSMs using Gainsight Rule Engines for better customer services and Business Opportunities
- Worked on various out of the box Reports and Dashboard solutions in order to provide ability to CSMs to analyze the trends for customers for various products
- Developed and evaluated solution options to build consensus and drive quality solutions.
- Led development teams in building system, data and application-level interfaces and functional relationships.
- Conducted data modeling, performance and integration testing.
Intern
ST Microelectronics
08.2016 - 12.2016
- Application Collect the Sensor data from STM32 Board and display it on cloud and also send alert e-mail message when extreme conditions occurs
Education
Bachelor of Engineering in Computer Science
Guru Nanak Dev Engineering College
Ludhiana, India07-2017
Skills
- Administration, Apex, Triggers
- Data Loader & Workbench
- SOQL
- Salesforce Lightning
Affiliations
- Received ‘Extra Miler' Apex award in 2019 for outstanding performance.
- ‘Accenture Celebrates Excellence' Team award in the Client & Customer category
- FY25 ATCI NA Pinnacle Award Winner – Q2 - Jan
Certification
Salesforce Certified Administrator
Salesforce Certified Platform App Builder
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer II
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Advanced Administrator
Salesforce Certified Field Service Consultant
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Data Architect
Salesforce Certified Sharing and Visibility Architect
Salesforce Certified Application Architect
Salesforce Certified AI Associate
Timeline
Packaged App Development Team Lead
ACCENTURE SOLUTION LTD.
07.2017 - Current
Intern
ST Microelectronics
08.2016 - 12.2016
Bachelor of Engineering in Computer Science
Guru Nanak Dev Engineering College
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