Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
LANGUAGE
Timeline
WEBSITE, PORTFOLIO AND PROFILES
Sales Team Handling
Awards
Hobbies and Interests
Generic
Shadab Alam

Shadab Alam

Gurgaon

Summary

I wish to obtain an MBA degree to develop the knowledge and skills necessary for a successful career in business. My goal is to be promoted within my organization and eventually become a senior executive. I am confident that with the appropriate education and training. I can achieve my professional objectives.

Accomplished Team Lead Manager at Pristyncare, adept in business development and team building, with a proven track record of driving 95% demand fulfillment and enhancing team performance. Leveraged sales expertise and leadership to launch strategic growth initiatives, significantly improving patient experience and operational efficiency. Strategic sales and marketing leader with many years' experience in cultivating key partnerships and facilitating staff, client and customer education to boost profits. Seeking to leverage strong interpersonal skills and background to take next career step with respected organization that rewards talent, vision and results. Proficient in developing innovative strategies to champion business solutions, increase audience engagement, and achieve profitability objectives. Proven leader in guiding teams to success and driving organizational goals. Diligent Sales Team lead with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion. Diligent Sales Teamlead with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion. Diligent sales team lead with proven track record in leading teams to success through effective management and strategic planning. Demonstrated expertise in coordinating projects and fostering team collaboration, achieving significant milestones. Utilized leadership and communication skills to drive team performance and ensure project completion. Supportive Team Lead with 4 years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Multi-tasking Team Leader well-known for executing successful, new initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success. Highly adaptable team leader with excellent background of quick and effective performance.Highly Experienced in performing quality inspections and machinery operations. Forward-thinking Operations Specialist bringing 4 years of expertise in 6 for healthcare,Edtech,& franchise sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in MIS and SQL. Dynamic individual with hands-on experience in MIS and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking and passionate job seeker with strong organizational skills. Recent graduate with foundational knowledge in Engineering and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Knowledgeable assistant manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. Innovative and goal-oriented Management professional committed. Proficient Team Lead delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Adept individual with more than 5 years working as Manager for $133,514 revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Customer-focused professional with successful 4-year career in healthcare sector. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Dedicated Healthcare professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proactive and meticulous Business development manager with over 6 years of experience in Healthcare, franchise & Edtech industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Proactive and meticulous [Job Title] with over [Number] years of experience in [Type] industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

7
7
years of professional experience

Work History

Team Lead Manager

Pristyncare
09.2023 - Current
  • Developing and running the business as an entrepreneur for the Proctology category
  • Leading a team of 25 members and managing their day-to-day challenges, owning team targets
  • Managing Pan India single-handedly from scratch and creating supply and fulfilling demand with 95% achievement
  • Liaison with multiple teams like - tech, product, marketing, and city ops team to execute the daily challenges
  • Worked on building new demand channels such as doctor referrals, offline referrals, SEO, etc., leading to additional 30% demand
  • City-level seamless customer experience, build SOPS to make a smooth process
  • Maintain standard patient experience as per company standards
  • Launching new cities with a strategic growth plan
  • Managing day to day call centre operations and roster planning
  • Implemented a new CRM in the process to increase the efficiency and performance
  • Skills: Lead Generation
  • People Management
  • Revenue Generation
  • Sales
  • Team Building
  • Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.

Business Development Manager Team Lead Manager

Pristyncare
09.2022 - 09.2023
  • Driving business and directly impacting revenue generation from metro cities in particular category
  • Advising customers (patients) about the service through structured discussions
  • Understanding customer's (patient's) profile & problems to explain the benefits of services
  • Hand holding the customers (patients) throughout their journey
  • Closely Working with cross functional team (Central Operations, Medical Directorate, Insurance, PX etc.) to ensure the smooth service delivery
  • Skills: Sales
  • Customer Relationship Management (CRM)
  • Client Relations

Business Development Manager

Franchise India Holding Limited
09.2021 - 09.2022
  • Helped business owner to build there franchise in pan india.
  • Sustained high customer satisfaction rates with problem resolution and feedback loops.
  • Focused sales and marketing efforts on customer preferences and consumer trends.
  • Demonstrated products and features at trade fairs and shows.
  • Promoted products at meetings, conferences and workshops.
  • Managed sales calls, scheduled promotional work and tracked sales activities across channels.
  • Maximized ROI via targeted promotions and value-driven products.
  • Increase franchise model for B2B & B2C.
  • Increase number of outlets for new business model

Academic Counselor

Topper
08.2020 - 09.2021
  • Provide one-on-one academic counseling to students to identify their strengths, weaknesses, and learning styles.
  • Career and Educational Pathway Guidance.
  • Build and maintain strong relationships with students and parents, providing them with valuable insights and consistent updates on academic progress.
  • Prepared students for future educational paths by encouraging learning exploration and persistence in face of challenges.
  • Maintained accurate and complete student records as required by laws, district policies and administrative regulations.
  • Supported students making important educational choices and assisted with selecting courses, scheduling classes and adjusting to school life.

Business Development Manager

BYJU's - The Learning APP
07.2019 - 07.2020
  • Provided personalized counseling to K10-K12 students and parents, assessing academic needs and recommending tailored BYJU'S ed-tech learning packages, achieving a 22% increase in enrollment rates.
  • Conducted one-on-one and group counseling sessions to explain the benefits of digital learning solutions, resulting in a 28% conversion rate from consultations to paid subscriptions.
  • Developed and delivered engaging presentations on BYJU'S K10-K12 programs, addressing student aspirations and parental concerns, which boosted package uptake by 15% in assigned regions.
  • Leveraged data-driven insights from student performance metrics to customize counseling approaches, enhancing client satisfaction scores by 25%.
  • Managed a high-volume sales pipeline using CRM tools (e.g., Salesforce), maintaining 95% accuracy in tracking counseling follow-ups and package sales.
  • Collaborated with schools and educational institutions to promote BYJU'S K10-K12 programs, securing 8+ partnerships that expanded outreach to 1,000+ students annually.
  • Trained 4 junior counselors on effective student engagement techniques, improving team counseling efficiency and contributing to 105% of quarterly sales targets.
  • Represented BYJU'S at virtual and in-person education fairs, counseling 300+ students per event and generating 500+ leads for K10-K12 learning packages.

Graduate Engineer Trainee

Tata Steel
07.2018 - 06.2019
  • Collected key project information from site visits, meetings and thorough reviews of technical documentation.
  • Contributed to materials selection, conducting thorough research into types, costs and installation methods.
  • Maintained accurate and updated files for engineering documentation.
  • Resolved production problems smoothly, working with supervisors to identify, evaluate and correct design problems.
  • Planned and prepared engineering contract documentation for assigned projects.
  • Improved systems by analyzing current implementations to detect deficiencies, understand root causes, and develop solutions.

Education

Master Of Business - MBA -

Indra Gandhi National Open University
12-2026

Bachelor Of Technology - Mechanical Engineering

G.L.Bajaj Institute Of Technology And Management
Greater Noida, India
07-2019

12th Standard - undefined

Bpy Senior Secondary School
12.2015

Class 10th - undefined

Modern International School
12.2013

Skills

  • Time management
  • Leading team meeting
  • Strategic planning
  • Performance improvement
  • Team motivation
  • Team supervision
  • Excellent communication
  • Multitasking capacity
  • Leadership
  • Problem-solving abilities
  • Relationship building
  • Data analysis
  • Performance management
  • Business development
  • Team building
  • Performance monitoring
  • Key performance indicators

Accomplishments

  • Volunteer, Pro Kabadi, Greater Noida, Uttar Pradesh, 2017-10-01, 2017-11-01, Led volunteer training sessions, showcasing leadership qualities., Facilitated workshops on volunteerism, spreading advocacy and motivational speaking skills., Compiled comprehensive reports on volunteer activities, showcasing analytical skills., Implemented community programs to help reach individuals requiring services.
  • Intern, Denso India Pvt Ltd, Greater Noida, Uttar Pradesh, 2016-12-01, 2017-01-01, Recommended and deployed data-driven improvements to systems., Utilized POS systems effectively, ensuring smooth operation., Enabled strong and consistent team sales with organized schedules and materials., Resolved customer complaints, fostering positive store environment.
  • Intern, Honda Cars Ltd, Greater Noida, Uttar Pradesh, 2016-12-01, 2017-01-01, Engaged with customers to build relationships and encourage repeat business., Supported marketing initiatives by promoting special offers., Balanced cash drawers, demonstrating attention to detail., Resolved customer complaints, fostering positive store environment.

LANGUAGE

English Advanced (C1)
Hindi Upper Intermediate (B2)
Urdu Intermediate (B1)

Timeline

Team Lead Manager

Pristyncare
09.2023 - Current

Business Development Manager Team Lead Manager

Pristyncare
09.2022 - 09.2023

Business Development Manager

Franchise India Holding Limited
09.2021 - 09.2022

Academic Counselor

Topper
08.2020 - 09.2021

Business Development Manager

BYJU's - The Learning APP
07.2019 - 07.2020

Graduate Engineer Trainee

Tata Steel
07.2018 - 06.2019

12th Standard - undefined

Bpy Senior Secondary School

Class 10th - undefined

Modern International School

Master Of Business - MBA -

Indra Gandhi National Open University

Bachelor Of Technology - Mechanical Engineering

G.L.Bajaj Institute Of Technology And Management

WEBSITE, PORTFOLIO AND PROFILES

linkedin.com/in/shadabalam-497223154/

Sales Team Handling

My diverse experience across healthtech, edtech, and franchising, combined with a proven ability to lead sales teams, drive revenue, and navigate challenges, positions me as a versatile and impactful leader. I bring a balance of strategic thinking, people management, and a passion for driving results that align with organizational goals. Whether leading teams to exceed sales targets, forging partnerships, or contributing to mission-driven initiatives, I am prepared to deliver value in any dynamic, growth-oriented environment.

Awards

Consistent getting certificate of Hyperpure Builder Recognition for consistent business growth in Pristyncare & Franchiseindia holdings Ltd.


I’m among the top 10 students out of 250 students from G.L.BAJAJ Institute of Technology & Management selected for campus placement at Tata Steel, Jamshedpur! This prestigious opportunity reflects my dedication, skills, and readiness to contribute to a global leader in the steel industry. Excited to embark on this journey with one of India’s most iconic companies!

Hobbies and Interests

1-Music

2-Travelling

3-Internet surfing

4-Reading

5-Volunteering

6-Exploring adventure and new things.

Shadab Alam