Shadab Hashmi
Hyderabad
Summary
Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
7
7
years of professional experience
Work History
Team Lead Designate - AR Operations
Primera Medical Technologies
Hyderabad
12.2023 - Current
- Delegated daily tasks to team members to optimize group/Individual productivity.
- Monitored team progress and enforced deadlines.
- Maintaining CBO Trackers (Appeals, Billing, CBO Assistance, Adjustment and Posting requests), updating on daily basis and tracking responses.
- Co-ordination with stakeholders from other verticals such as Authorization team, Clinical Team, Coding Team and ROI team on the requests shared and tracking the responses.
- Working on ADHOC emails from CBO and sharing responses in timely manner.
- Maintaining team attendance and downtime tracker.
- Training new Associates on Payer specific Contracts calculation, process specific updates and SOPs.
- Coordinating with Quality team and sharing RCA/POA every month for team quality improvement.
- Sharing Admit Error log on monthly production data which helps in identifying and rectifying the miss during Patient Registration process.
Subject Matter Expert- AR Operations
PrimEra Medical Technologies
Hyderabad
10.2021 - Current
- Working Outpatient Hospital Billing Project for a Facility in Texas.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Mentored junior staff members on best practices related to maintaining quality and production strategies.
- Resolved escalated client queries in a timely manner while maintaining positive relationships.
Subject Matter Expert
EBA Consultants Private Limited
Hyderabad
02.2021 - 10.2021
- Worked on AR Denials and perform quality audits for other associates and Trainees. Worked as a critical resource in special projects initiated by client and completed within TAT.
- Offered one-on-one support for team members and managers to drive continuous improvement.
- Managed multiple projects simultaneously while adhering to tight deadlines.
Sr. Process Associate
INFINX Services Pvt Ltd
Hyderabad
03.2019 - 01.2021
- Working on multiple client activities and locations.
- Training and mentoring associates in the team.
- Revising the Process manuals/SOP's with client’s approval.
- Worked in Contract Variance (CV) which requires highly experienced people to handle the claims assigned directly by the client. Moreover, under this process I have experience of handling the client calls twice a week, worked as an SME for the team from Client End, Created SOPs for the projects worked.
- Streamlined departmental processes and procedures to promote better efficiency.
AR Executive
Ascent Business Solutions
Nagpur
12.2018 - 03.2019
- Meeting or exceeding Quality and Production benchmark.
- Working on multiple client activities and locations.
- Ensured compliance with applicable laws and regulations pertaining to accounts receivable management practices.
Process Associate
INFINX Services Pvt Ltd
Hyderabad
08.2017 - 11.2018
- Worked on AR Denial management on Radiology claims.
- Provided assistance to New associates.
Education
Graduation (B.Tech) -
St. Marys College of Engineering
01.2015
Intermediate -
Sardar Patel Mahavidyalaya
01.2011
SSC (10th) -
Stella Maris Convent High School
01.2009
Skills
- Revenue Cycle Management
- Denial Management
- Trend tracking
- Performance monitoring
- Production Monitoring
- Coaching and Mentoring
- Performance Improvement
Personal Information
- Date of Birth: 04/01/92
- Nationality: Indian
Languages
English, Hindi, Urdu and Marathi
Disclaimer
I do hereby declare that the above information is true to the best of my knowledge.
Languages
Hindi
First Language
English
Advanced (C1)
C1
Marathi
Elementary (A2)
A2
Timeline
Team Lead Designate - AR Operations
Primera Medical Technologies
12.2023 - Current
Subject Matter Expert- AR Operations
PrimEra Medical Technologies
10.2021 - Current
Subject Matter Expert
EBA Consultants Private Limited
02.2021 - 10.2021
Sr. Process Associate
INFINX Services Pvt Ltd
03.2019 - 01.2021
AR Executive
Ascent Business Solutions
12.2018 - 03.2019
Process Associate
INFINX Services Pvt Ltd
08.2017 - 11.2018
Graduation (B.Tech) -
St. Marys College of Engineering
Intermediate -
Sardar Patel Mahavidyalaya
SSC (10th) -
Stella Maris Convent High School
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