Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Senior Business Immigration Analyst
Fragomen Immigration services India Pvt. Ltd
04.2022 - Current
Lead and manage the day today allocation of task ensuring timely and accurate case processing
Handled Complex case types like AOS, L1A, PERM etc
Update Case management system and billing requirements
Demonstrate flexibility and initiative regarding assignment's for self and team
Perform client facing work including range of case related duties, drafting forms, letters and documentation to clients, government agencies, and colleagues.
Assist with drafting and filing work permit applications with government agencies and at port of entry.
Compile and summarizing data for clients, managers and reporting needs.
Gather and maintain confidential client contact information in our proprietary case management system.
Meet assigned deadlines and communicate case progress/status/issues to supervisor.
Demonstrate flexibility and initiative regarding assignments for self and team.
Increased accuracy in decision-making by conducting comprehensive background checks on applicants and verifying their eligibility.
Developed expertise in multiple visa categories, increasing versatility within the department and improving overall performance.
Contributed to a positive work environment through effective communication and teamwork among colleagues.
Conducted regular audits of case files to ensure proper record-keeping practices were followed consistently across the department.
Managed high caseloads efficiently while maintaining attention to detail and accuracy in all aspects of the job.
Trained new analysts on office procedures, sharing industry knowledge and best practices for success in their roles.
Consulted with foreign nationals on non-immigrant and immigrant visas and resolved routine and non-routine questions.
Transaction Processing Associate
Sutherland Global Services
02.2018 - 04.2022
Provide support to underwriters in areas of underwriting operations, procedure and policies
Work directly with property and casualty underwriters to help manage and support their renewal and new business book.
Communicate with policyholders to clarify information or request additional documentation as needed
document all underwriting decisions, including reasons for approval or denial, in a clear an organized manner
Ensure accurate and up-to-date records are maintained for auditing purposes
Identify potential risks and propose risk management strategies to mitigate losses and protect the companies financial interests.
Ensure compliance with all relevant insurance loss regulations, and internal policies.
Understand and adhere to ethical guidelines in under writing practices
Trained and delivered feedback to person underwriting team by coaching subordinates on underwriting policies and decisions.
Reviewed outstanding requests and redirected workloads to complete projects on time.
Notified insurance agents and accounting departments of policy cancellations and changes.
Examined claims forms and other records to determine insurance coverage.
Processed entries to make adjustments and post to client accounts.
Trained 8 staff on procedures and guidelines to effectively execute daily tasks.
Education
Bachelor of Science - Mathematics
St. Teresa's College
Ernakulam
06.2014 - 2017.04
Skills
Attention to Detail
Organization and Time Management
Written Communication
Customer Service
Training and Development
Computer Skills
Active Listening
Address
14/764A, Thekkeveetil House
Statue Road, Nazareth
Mattancherry PO.
Cochin - 682002.
Accomplishments
Achieved Best Performance Award by completing more than 120% production with accuracy and efficiency.
Interests
Playing Instrumental Music (Keyboard)
Timeline
Senior Business Immigration Analyst
Fragomen Immigration services India Pvt. Ltd
04.2022 - Current
Transaction Processing Associate
Sutherland Global Services
02.2018 - 04.2022
Bachelor of Science - Mathematics
St. Teresa's College
06.2014 - 2017.04
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