Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Shagun

New Delhi

Summary

Human Resources professional with over 2 years of experience managing end-to-end HR functions, including recruitment, onboarding, employee engagement, performance management, grievance redressal, and HR compliance. I am known for being empathetic, detail-oriented, and quick to learn. I take a proactive approach to solving problems, and I enjoy taking on different responsibilities to support the team. Passionate about building a positive and supportive work culture, where people feel valued and heard.

Overview

3
3
years of professional experience

Work History

Human Resources Manager

Konnifel
Delhi
04.2023 - Current
  • Sourced talent strategically through platforms, including LinkedIn, Naukri, Monster, Internshala, and Fiverr, driving efficient and timely hiring closures.
  • Executed targeted headhunting campaigns for mid to senior-level roles across diverse departments, ensuring alignment with skill and culture fit.
  • Partnered with department heads to gather hiring requirements and craft effective sourcing strategies tailored to team needs.
  • Drafted and issued offer letters and contracts, ensuring full adherence to agreed turnaround times and service delivery standards.
  • Streamlined onboarding processes by implementing structured workflows and orientation programs, fostering smooth integration for new hires.
  • Spearheaded employee engagement initiatives, including Fun Fridays, recognition ceremonies, and team-building activities, to boost morale and retention.
  • Maintained meticulous HR documentation while ensuring compliance with organizational policies and legal requirements.
  • Guided and evaluated intern cohorts by establishing clear performance indicators, and conducting ongoing performance assessments.
  • Collaborated cross-functionally with design and IT teams to support employer branding campaigns, and enhance workplace visibility.
  • Developed and implemented a two-tier grievance redressal system, promoting a transparent and employee-first culture.
  • Created systems for attendance and performance tracking, delivering regular feedback, and supporting development plans.
  • Handled external event partnerships, from MOU negotiation to Sponsorship event representation.

Quality Assurance Analyst

Accenture
Jaipur
10.2022 - 03.2023
  • Worked closely with developers during sprints providing feedback on user stories created.
  • Prepared reports detailing overall project progress according to established timelines.
  • Provided support for internal customers by troubleshooting reported issues quickly and accurately.
  • Created comprehensive test cases based on technical specifications or customer requests.
  • Developed, documented, and executed manual tests for web-based applications.
  • Assisted other members of the QA team in identifying areas for improvement in processes and procedures.
  • Participated in daily scrum meetings providing status updates on projects assigned.
  • Managed onsite testing for customers as required by project's specifications.
  • Communicated regularly with management to discuss quality trends.
  • Collaborated with cross-functional teams to streamline workflows and introduce data-backed improvements.

Education

Bachelor of Computer Applications - Computer Programming

Graphic Era (Deemed To Be University)
Dehradun
06-2022

Skills

  • End-to-end recruitment (technical and non-technical)
  • Performance and attendance management
  • Grievance handling and conflict resolution
  • Policy compliance and documentation
  • Internship and contract management
  • Workforce planning and Data analysis
  • New employee orientation
  • Offer management and onboarding
  • Productivity: Microsoft Office Suite and Google Workspace (G Suite)
  • Design and collaboration: Canva, Figma
  • Sponsorship management
  • Attention to detail, Adaptability and flexibility
  • Business Communication
  • Labor law compliance
  • Operations Management

References

References available upon request.

Timeline

Human Resources Manager

Konnifel
04.2023 - Current

Quality Assurance Analyst

Accenture
10.2022 - 03.2023

Bachelor of Computer Applications - Computer Programming

Graphic Era (Deemed To Be University)

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Shagun