SHAH FAISAL
Prayagraj
Summary
Results-oriented marketing professional with 18+ years of experience across Conventional and Islamic Banking, specialising in Business & Retail Banking, as well as the GPS Tracking Systems industry—proven ability to drive business growth through Client relationship management, portfolio expansion, and strategic client acquisition.
Experienced in Assets & Liabilities, Trade Finance, Working Capital Solutions with strong expertise in Business and Retail Banking products and services.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Sales Manager
Fashion Avenue
Prayagraj
11.2023 - Current
- Lead daily store operations, ensuring seamless execution of sales strategies and delivering top-notch customer experiences.
- Supervise and mentor a team of sales associates to meet and exceed sales targets, fostering a collaborative and high-performance culture.
- Analyse sales data and prepare detailed reports to identify trends and opportunities for growth.
- Managed e-commerce operations by overseeing inventory, order processing, and customer service.
- Engaged in Textile & Apparel industry, servicing both B2B and B2C clients with tailored solutions.
Key Account Manager
Cold Solutions Establishment
Jizan
04.2019 - 06.2023
- Drove business growth by developing and maintaining business relationships and identifying new growth opportunities.
- Met and exceeded revenue targets on a monthly, quarterly, and annual basis.
- Managed and monitored the daily activities of a team of 8 to 10 direct sales officers.
- Developed business in GPS tracking devices, weight sensors, and temperature devices in Abha, Najran, and Jizan province, KSA.
Assistant Relationship Manager
National Bank of Abu Dhabi
Dubai
08.2015 - 01.2017
- Managed a portfolio of more than 125 SME Accounts with a liability of above AED 1.2 billion.
- Proactively delivered appropriate product suites and services to Domestic and International business banking clients while focusing on core products such as Liability, Trade Working Capital/Financing, Treasury, Payment Cash Management, Assets Backed Finance (ABF), Business Finance requirements, and Cross-selling opportunities.
- Sourced and acquired profitable business banking customers while successfully retaining existing clients.
- Protected bank’s reputation and assets by implementing rigorous due diligence and compliance policies.
- Monitored and reported suspicious transactions, taking appropriate action in accordance with bank and central bank guidelines.
Business Relationship Manager (Commercial Banking)
Gulf Finance Corporation
Dubai
03.2014 - 06.2015
- Developed relationships and structured credit lines, including working capital financing, term loans, and trade facilities, aligning solutions with business needs to maximise share of wallet.
- Implemented strategic pricing decisions in client relationships to achieve financial targets.
- Analysed financial statements, prepared evaluations for performance monitoring, calculated financial ratios, and conducted credit analysis to assess business viability.
- Demonstrated analytical skills and made independent decisions, developing creative solutions to support strategic business objectives.
Assistant Team Leader (Business Banking)
Mashreq Bank
Dubai
07.2012 - 01.2014
- Evaluated customers’ strengths through analysis of company profiles, bank statements, and audit financials, informing tailored client solutions.
- Sourced business finance and accounts for new and existing clients, generating leads and nurturing long-term relationships through engagement with existing clients.
- Prepared credit line proposals, business visit reports, and in-house financial details, ensuring accurate completion of disbursal and security documents.
- Ensured compliance with KYC and AML regulations to protect the bank's integrity.
Sr. Relationship Officer (Business Banking)
RAK Bank
Dubai
08.2010 - 06.2012
- Sourced business finance, overdraft, and accounts for new and existing clients, generating leads through existing relationships and fostering long-term client connections.
- Ensured client servicing and satisfaction by achieving delivery and service quality norms, enhancing overall client credibility.
- Prepared high-quality business visit reports that are informative, presentable, conclusive, professional, and comprehensive.
Relationship Officer (Retail Banking)
Royal Bank of Scotland
Dubai
09.2007 - 06.2010
- Maintained strong relationships with clients, ensuring the bank secured a significant share of their business.
- Sold retail banking products (personal loans, credit cards, payroll and corporate accounts) to retail and corporate customers.
- Provided management with actionable insights on product improvements and service offerings.
Education
Master of Commerce -
Subharti University
Prayagraj, UPMBA - Marketing
Allahabad Agriculture Institute-Deemed University
Prayagraj, UP, IndiaBachelor of Commerce -
Allahabad University
Prayagraj, UPSkills
- Sales Strategy
- Revenue Growth
- Business Development
- Market Expansion
- Lead Generation
- B2B & B2C Sales
- Client Relationship Management
- Team Leadership
Certification
- Advanced Diploma in Computer Application
- Diploma in Tally (4.5, 5.4, 6.3)
- Completed Certificate course in Sharia compliance & Anti- Money Laundering from Mashreq Bank.
Accomplishments
- Awarded by Cold Solution for achieving the highest sales across the Jazan Province, Saudi Arabia for the year 2022 performance and consistently achieving over and above the target every month.
- Appreciation by Gulf Finance Corporation for achieving the highest sales across the UAE Channel in Q2- 2013 and consistently achieving over and above the target every month.
- Awarded by Mashreq Bank for achieving the highest sales across the UAE Channel in Aug’ 2012 as a new joinee and consistently achieving over and above the target every month.
- Appreciation by Mashreq Bank for A.T (Above Target) performance rating for the year '2012.
- Promoted by Mashreq Bank as an Asst. Team Leader from S.R.O based on exemplary performance for the year 2012.
- Appreciation by RAK Bank for achieving the highest sales across the UAE Channel in Feb’2011.
- Appreciation by Royal Bank of Scotland for achieving the highest sales across the UAE Channel in Feb’2008.
Personal Information
Father's Name: MOHD ISHAQUE
Nationality: Indian
Passport No: T-3909365
Mobile No: +91-8318898127
8381982244
Declaration
I hereby declare that the above information provided is true and correct to the best of my knowledge.
Timeline
Sales Manager
Fashion Avenue
11.2023 - Current
Key Account Manager
Cold Solutions Establishment
04.2019 - 06.2023
Assistant Relationship Manager
National Bank of Abu Dhabi
08.2015 - 01.2017
Business Relationship Manager (Commercial Banking)
Gulf Finance Corporation
03.2014 - 06.2015
Assistant Team Leader (Business Banking)
Mashreq Bank
07.2012 - 01.2014
Sr. Relationship Officer (Business Banking)
RAK Bank
08.2010 - 06.2012
Relationship Officer (Retail Banking)
Royal Bank of Scotland
09.2007 - 06.2010
Master of Commerce -
Subharti University
MBA - Marketing
Allahabad Agriculture Institute-Deemed University
Bachelor of Commerce -
Allahabad University