Shah Zaman

• Handled inbound calls and chat for customer support inquiries.
• Managed collections efforts by contacting customers regarding overdue bills.
• Advised customers on available payment options to facilitate timely payments.

Contacted customers regarding overdue bills to facilitate timely payments.

Advised customers on various payment options to enhance settlement rates.

Negotiated payment plans tailored to individual customer circumstances.

Maintained accurate customer payment records for financial tracking.

Responded promptly to customer queries, ensuring clarity and resolution.

Collaborated with lawyers and insurance agencies to streamline collection processes.

Managed collections efforts efficiently to minimize outstanding debts.

• Contacted US medical billing companies to inquire about unpaid treatments for doctors.
• Requested full payments for any partial payments made to treating doctors.
• Collaborated with billing companies to resolve payment discrepancies efficiently.