SHAHARYAR SALMAN
Gautam Buddha Nagar
Summary
Dynamic Application Support Engineer with a proven track record at Xapotech Systems Pvt.ltd, excelling in technical troubleshooting and incident management. Aspiring for full-time role that presents professional challenges and leverages interpersonal skills, effective time management, teamwork and problem-solving expertise.
Overview
4
4
years of professional experience
Work History
Application Support Engineer
Xapotech Systems Pvt.ltd
Noida
10.2021 - 05.2025
- Addressed technical issues and guided end users through resolution.
- Strengthened client relationships through effective communication and prompt resolution of concerns.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
Education
Btech - Electrical Engineering
SLIET Longowal (CFTI)
Sangrur, Punjab 07.2014 - 05/2018
10th -
APS Araria
12th -
SLY College
Skills
- SQL
- Basics of Python
- Basics of Power BI
- Worked on JIRA
- Introduced with MDO
- ITIL framework
- Effective communication
Accomplishments
- 97 percentile in JEE MAINS 2014
- Winner of 2nd rank in inter NIT Debate competition
- Member of DC Crackers (a cultural group special focus on personality development)
- Convener of National Science Week
- Founder member of IGNITUS group focused on interpersonal skills of students
- Excellence in customer support awarded
Hobbies and Interests
- Special interest in international geopolitics
- Travelling, meeting new people, experiencing new cultures.
- Cooking
- Riding bike
- Watching movies
Languages
English
Advanced
C1
Hindi
Proficient
C2
Urdu
Upper Intermediate
B2
Recent project
- Working on a Database Query and maintenance toolkit - The objective is to create an automated database maintenance and health checkups and identify anomaly for sql databases using Python.
Timeline
Application Support Engineer
Xapotech Systems Pvt.ltd
10.2021 - 05.2025
Btech - Electrical Engineering
SLIET Longowal (CFTI)
07.2014 - 05/2018
10th -
APS Araria
12th -
SLY College
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