Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Languages
Recent project
Timeline
Generic

SHAHARYAR SALMAN

Gautam Buddha Nagar

Summary

Dynamic Application Support Engineer with a proven track record at Xapotech Systems Pvt.ltd, excelling in technical troubleshooting and incident management. Aspiring for full-time role that presents professional challenges and leverages interpersonal skills, effective time management, teamwork and problem-solving expertise.

Overview

4
4
years of professional experience

Work History

Application Support Engineer

Xapotech Systems Pvt.ltd
Noida
10.2021 - 05.2025
  • Addressed technical issues and guided end users through resolution.
  • Strengthened client relationships through effective communication and prompt resolution of concerns.
  • Increased customer satisfaction by providing exceptional support and resolving issues quickly.
  • Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.

Education

Btech - Electrical Engineering

SLIET Longowal (CFTI)
Sangrur, Punjab
07.2014 - 05/2018

10th -

APS Araria

12th -

SLY College

Skills

  • SQL
  • Basics of Python
  • Basics of Power BI
  • Worked on JIRA
  • Introduced with MDO
  • ITIL framework
  • Effective communication

Accomplishments

  • 97 percentile in JEE MAINS 2014
  • Winner of 2nd rank in inter NIT Debate competition
  • Member of DC Crackers (a cultural group special focus on personality development)
  • Convener of National Science Week
  • Founder member of IGNITUS group focused on interpersonal skills of students
  • Excellence in customer support awarded

Hobbies and Interests

  • Special interest in international geopolitics
  • Travelling, meeting new people, experiencing new cultures.
  • Cooking
  • Riding bike
  • Watching movies

Languages

English
Advanced
C1
Hindi
Proficient
C2
Urdu
Upper Intermediate
B2

Recent project

  • Working on a Database Query and maintenance toolkit - The objective is to create an automated database maintenance and health checkups and identify anomaly for sql databases using Python.

Timeline

Application Support Engineer

Xapotech Systems Pvt.ltd
10.2021 - 05.2025

Btech - Electrical Engineering

SLIET Longowal (CFTI)
07.2014 - 05/2018

10th -

APS Araria

12th -

SLY College
SHAHARYAR SALMAN