SHAIK AESAR
The Global O2C Specialist
Bangalore
Summary
Accounts Receivable and O2C Specialist with 4+ years of experience managing high-volume portfolios for US & Canadian corporate clients. Proven track record in executing cash application, accelerating B2B collections, and reducing overdue aging balances. Highly self-directed and adept at operating autonomously in remote environments, leveraging advanced ERP/CRM systems to manage complex billing workflows and maintain strict SLA compliance.
Overview
4
4
years of professional experience
Work History
Billing & Accounts Receivable Specialist
CIL INTERNATIONAL DMCC
07.2024 - 10.2025
- Delivered end-to-end Accounts Receivable and operations support to international clients and vendors, managing invoicing, payment follow-ups, and account reconciliation.
- Proactively resolved billing, payment, and operational discrepancies, reducing DSO and improving client and stakeholder satisfaction.
- Utilized Excel and ERP systems to track receivables, monitor aging reports, identify variances, and streamline AR workflows.
- Collaborated with clients, internal finance teams, and operations stakeholders to resolve payment issues efficiently and maintain healthy cash flow.
Senior Collection Analyst (O2C)
INVENSIS TECHNOLOGIES PVT LTD (eCapital)
09.2022 - 07.2024
- Managed end-to-end Order-to-Cash (O2C) portfolios for premium US and Canadian B2B clients, handling invoicing queries, payment follow-ups, and account reconciliation within SLA.
- Performed collections, dispute resolution, and aging analysis, ensuring timely payments and reduced overdue balances.
- Spearheaded targeted B2B collections campaigns and rigorous aging analysis, successfully reducing overdue balances.
- Streamlined ticketing and CRM processes, improving response efficiency and case closure rates.
- Analyzed collections data to identify trends and improve recovery strategies.
Business Support Executive
ORACLE
07.2021 - 08.2022
- Supported internal teams with CRM, sales, and operational processes, ensuring data accuracy and compliance.
- Prepared reports, documentation, and system updates to drive smooth operations and informed decision-making.
Education
Bachelors - Commerce
DAYANANDA SAGAR UNIVERSITY
INDIA01.2021
Skills
Accounts Receivable & Accounts Payable
Operations Invoicing & Billing Order-to-Cash(O2C)
OFFICE 365, Ticketing Systems
Zendesk, Cadence, eClipse
Investigative research
Strong client relations skills
Customer service support
Aging reports analysis
Accomplishments
- Received the prestigious "Gem Award" for exceptional performance and dedication from US Client.
- Multiple appreciation emails from the Clients.
Timeline
Billing & Accounts Receivable Specialist
CIL INTERNATIONAL DMCC
07.2024 - 10.2025
Senior Collection Analyst (O2C)
INVENSIS TECHNOLOGIES PVT LTD (eCapital)
09.2022 - 07.2024
Business Support Executive
ORACLE
07.2021 - 08.2022
Bachelors - Commerce
DAYANANDA SAGAR UNIVERSITY