Shaik Badesha
Hyderabad
Summary
Dynamic Customer Relationship Manager with proven expertise at Janapriya Ventures, adept at enhancing customer satisfaction and retention. Leveraged Salesforce for data analysis and reporting, driving strategic improvements. Skilled in effective communication and problem resolution, successfully managing relationships with over 1,560 clients to foster engagement and support company growth.
Overview
3
3
years of professional experience
Work History
Customer Relationship Manager
Janapriya Ventures
01.2022 - Current
- Managed relationships with over 1,560 clients to maintain high customer satisfaction and retention.
- Served as primary contact for customers, addressing queries and resolving issues promptly.
- Utilized Salesforce to track interactions, manage data, and analyze feedback for service improvement.
- Collaborated with cross-functional teams to exceed customer needs and expectations.
- Provided personalized support through product training and troubleshooting of customer concerns.
- Developed strategies to enhance customer experience and engagement, driving company growth.
Education
Bachelor of Commerce (B.Com) - Computers
Venkatrama Degree College
Nandigama01.2021
Intermediate - CEC
Venkata Siddartha College
Nandigama01.2018
Secondary School Certificate (10th) -
ZPH School
Lingalapadu01.2016
Skills
- Customer relationship management
- Salesforce expertise
- Customer retention strategies
- Effective communication and negotiation
- Problem resolution
- Data analysis and reporting
- Typing and documentation
- Time management and multitasking
Certifications And Technical Skills
- Salesforce CRM: Hands-on experience with Salesforce for managing customer relationships and sales processes.
- Microsoft Office Suite: Proficiency in MS Word, Excel, PowerPoint.
- Typing Speed: 45-50 WPM (Words Per Minute).
Personal Information
- Father's Name: Shaik Nagul Meera
- Mother's Name: Hussainbee
- Date of Birth: 01/18/01
Timeline
Customer Relationship Manager
Janapriya Ventures
01.2022 - Current
Bachelor of Commerce (B.Com) - Computers
Venkatrama Degree College
Intermediate - CEC
Venkata Siddartha College
Secondary School Certificate (10th) -
ZPH School
Similar Profiles
Martha SowdaminiMartha Sowdamini
ADMISSION COUNSELLOR at Janapriya SchoolADMISSION COUNSELLOR at Janapriya School
Patlolla Varun Reddy ReddyPatlolla Varun Reddy Reddy
Site Engineer at JANAPRIYA NIRMAAN CONGLOMERATESite Engineer at JANAPRIYA NIRMAAN CONGLOMERATE
Arunkumar MasangiArunkumar Masangi
Senior Quantity Surveyor at Janapriya Engineers Syndicate Pvt Ltd.Senior Quantity Surveyor at Janapriya Engineers Syndicate Pvt Ltd.
Rupesh GopisettyRupesh Gopisetty
Market Research Executive at Taxilla IT Solutions Private LimitedMarket Research Executive at Taxilla IT Solutions Private Limited
Adithya BuddhirajuAdithya Buddhiraju
Game Tester at The QubeGame Tester at The Qube