SHAIK DADAKHALANDAR
GIDDALUR
Summary
Dynamic professional with a proven track record at Sonicbolt Technologies LLP, excelling in project management and team leadership. Skilled in optical fiber maintenance and employee training, I have successfully enhanced service delivery and customer satisfaction while mentoring junior staff and optimizing workflows. Committed to driving operational excellence and fostering collaboration.
Overview
8
8
years of professional experience
Work History
Assistant Project Manager
Sonicbolt Techologiess LLP
Banagalore
03.2024 - Current
- Led team in executing operational strategies and improving service delivery.
- Coordinated cross-functional projects to enhance product offerings and customer satisfaction.
- Developed training materials for new hires and conducted onboarding sessions.
- Facilitated communication between departments to streamline workflows and increase efficiency.
- Analyzed customer feedback to identify areas for product improvement and service enhancement.
- Mentored junior staff, promoting skill development and team collaboration efforts.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality, and conformance.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
NMT ENGINEER (RAILTEL PROJECT)
GHV (India) Private Limited
MUMBAI
09.2023 - 01.2024
- Led cross-functional teams in executing complex engineering projects.
- Developed project plans and schedules for timely project delivery.
- Conducted risk assessments to identify potential project challenges.
- Mentored junior engineers in best practices and technical skills.
- Utilized project management software for tracking progress and documentation.
- Facilitated regular project meetings to ensure team alignment and communication.
- Resolved any issues that arose during the course of a project's execution.
- Led projects by communicating with team leaders and observing work in person.
- Maintained accurate records detailing all aspects of assigned projects.
- Created project plans, monitored progress and managed resources accordingly.
- Coordinated with multiple departments to ensure project timelines were met.
- Conducted site visits to plan locations of equipment and interconnection to site's existing systems.
- Provided technical guidance and project management to junior engineers.
Operation & Maintenance Network ENGINEER
Prompt Personnel Private Limited
Hyderabad
01.2018 - 08.2023
- Overall maintenance of OSP& ISP equipment's and Facility Management.
- Maintenance of OSP (Fiber maintenance and Line checking, Fault Finding using OTDR and Splicing of all SM fibers)
- Taken OTDR Tracing and Power meter readings for all the dark Fibers
- Coordinating with all other Operators (like TCL, TTSL) in shared base fiber connectivity
- Checking NE Alarms of HUAWEI DWDM, NEC DWDM, and Alcatel DWDM 1696 and sending reports to NOC
- Checking Power Levels for NEC, ALCATEL, HUAWEI DWDM, ADVA DWDM
- Involving Planned Activity and Lambda addition in ADVA, NEC, Alcatel & Huawei DWDM
- Termination of Lambdas as per EOR from NEC DWDM, Alcatel DWDM & Huawei DWDM to the Ciena Core Director (client) in coordination with MAN and P&I Team
- Involving in troubleshooting of Transmission Equipment's like DWDM and SDH Equipment's
- Replacing DWDM & SDH cards when fault occurs & sending faulty cards for repair to HQ
- Taken PM (Preventive Maintenance) for all nodes every month and PM reports send to TL
- AT for newly installed packages, OSNR readings taken before& after the activity
- Coordinating with NNMS for planned activities and fault restorations
- Maintaining Huawei DWDM 100G equipment's 8800,6800 and 3800
- Live Network POP shifting activity
- Client: TATA Communication Transformations Service Ltd.
Education
Fitter -
SRI VENKATESHWARA ITI COLLEGE
Giddalur01.2018
B.Sc. - Comp
SAI CHAITANYA DEGREE COLLEGE
GIDDALUR01.2016
Intermediate - MPC
SRI CHAITANYA JUNIOR COLLEGE
Giddalur01.2013
SSC -
MONTESSORI HIGH SCHOOL
Giddalur01.2011
Skills
- Optical Fiber
- Employee training
- Customer feedback analysis
- Project management
- Team leadership
- Risk assessment
- Technical documentation
- Problem solving
- Mentoring junior staff
- Workflow optimization
- Time management
- Workload management
- Customer service
- Team building
- Promotional planning
- Fiber splicing
- Hardware maintenance
- CCTV monitoring
- Customer relationship management
- Operational strategy development
- Training coordination
- Communication skills
- Networked security systems
- Camera operation
- CCTV maintenance
- Fiber optics operation
- Report writing
- IP camera configuration
- Multitasking
Hands On Experience
- Leading the maintenance team for Operation and maintenance of Optical Fiber cable Transmission network Consist of SDH/DWDM equipment's
- Link test done by OTDR, Power Meter and Source meter.
- Maintaining STM1, STM4, STM16 network for about 250 Kms including Batteries, SMPS, DG set.
- Good experience in Trenching, Duct laying, blowing of OFC and splicing in both indoor and outdoor and preparing drawings.
Ofc Knowledge
- Route survey for all the planned routes.
- Getting of permissions from for R&B, National Highway, State Highway and Municipal Corporation offices.
- Planning with contractors executes the any type of works for O&M and Project with in short time.
- Inspection of the Trenching and Ducting for laying of OFC.
- Co-ordinate with other Operators, Electricity Board & Local issues.
- Maintaining safety measures in site.
- Cross verification to the Daily reports, Bills, Quality forms & As-Built data.
- Planning Installation of manholes/handholes route makers.
- Using De-coilers at time of duct laying.
- Having idea on HDD, Moiling, Augur ring, micro-trenching.
- Work executing with manual and with machines.
- Planning and execute of duct integrity test report.
- Operation of Blowing machine to blow the OF Cables.
- Last mile connectivitys.
- Splicing of 6 to 144 fiber OFC.
- Maintaining of cable tags and stencils for identification.
Roles And Responsibilities
- Overall maintenance of OSP& ISP equipment's and Facility Management.
- Maintenance of OSP (Fiber maintenance and Line checking, Fault Finding using OTDR and Splicing of all SM fibers)
- Taken OTDR Tracing and Power meter readings for all the dark Fibers
- Coordinating with all other Operators (like TCL, TTSL) in shared base fiber connectivity
- Checking NE Alarms of HUAWEI DWDM, NEC DWDM, and Alcatel DWDM 1696 and sending reports to NOC
- Checking Power Levels for NEC, ALCATEL, HUAWEI DWDM, ADVA DWDM
- Involving Planned Activity and Lambda addition in ADVA, NEC, Alcatel & Huawei DWDM
- Termination of Lambdas as per EOR from NEC DWDM, Alcatel DWDM & Huawei DWDM to the Ciena Core Director (client) in coordination with MAN and P&I Team
- Involving in troubleshooting of Transmission Equipment's like DWDM and SDH Equipment's
- Replacing DWDM & SDH cards when fault occurs & sending faulty cards for repair to HQ
- Taken PM (Preventive Maintenance) for all nodes every month and PM reports send to TL
- AT for newly installed packages, OSNR readings taken before& after the activity
- Coordinating with NNMS for planned activities and fault restorations
- Maintaining Huawei DWDM 100G equipment's 8800,6800 and 3800
- Live Network POP shifting activity
Personal Information
- Father's Name: SHAIK MADARVALI
- Date of Birth: 18/01/1998
- Gender: Male
- Nationality: Indian
- Marital Status:MARRIED
Languages
English
Advanced (C1)
C1
Telugu
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Disclaimer
I, hereby declare that the above stated details (or) information and written particulars are true and correct to the best of my knowledge and belief.
Timeline
Assistant Project Manager
Sonicbolt Techologiess LLP
03.2024 - Current
NMT ENGINEER (RAILTEL PROJECT)
GHV (India) Private Limited
09.2023 - 01.2024
Operation & Maintenance Network ENGINEER
Prompt Personnel Private Limited
01.2018 - 08.2023
Fitter -
SRI VENKATESHWARA ITI COLLEGE
B.Sc. - Comp
SAI CHAITANYA DEGREE COLLEGE
Intermediate - MPC
SRI CHAITANYA JUNIOR COLLEGE
SSC -
MONTESSORI HIGH SCHOOL