SHAIK FAIZAN N
Bengaluru
Summary
Results-driven Analyst with a solid foundation in regulatory compliance and risk management, recognized for a proven track record in identifying and mitigating compliance risks while ensuring adherence to industry standards. Expertise in policy development and stakeholder engagement enhances the ability to drive organizational success and foster collaborative relationships. Committed to leveraging analytical skills to support strategic initiatives and promote a culture of compliance within dynamic environments. Passionate about contributing to continuous improvement efforts that align with regulatory requirements and best practices.
Overview
9
9
years of professional experience
1
1
Certification
Work History
FRAUD PREVENTION & COMPLIANCE ANALYST
JP Morgan Chase & Co.
06.2023 - Current
- Identified and mitigated potential risks throughout the implementation lifecycle to protect client assets and ensure regulatory compliance.
- Validated and completed Standard Operating Procedures (SOPs) on schedule to ensure compliance.
- Analyze and resolve operational issues efficiently uphold high standards of accuracy and attention to detail.
- Collaborated with key partners in service delivery, client service, operations, and technology to optimize and refine operational frameworks and enhance efficiency.
- Managed daily pre-matching activities to ensure they were completed within agreed-upon Service Level Agreements (SLAs).
- Executed tasks effectively both independently and as part of a team, consistently meeting high-volume work schedules and deadlines.
- Supported and contributed to various process improvement initiatives and control enhancements.
- Conducted root cause analyses on recurring issues to identify and implement corrective actions.
- Prepared and distributed client-specific reports to internal and external stakeholders.
- Executed tasks effectively both independently and as part of a team, consistently meeting high-volume work schedules and deadlines.
- Developed compliance policies to ensure adherence to regulatory requirements and internal standards.
- Conducted risk assessments to identify potential compliance gaps and recommend corrective actions.
- Reduced fraudulent transactions by 30% by analyzing transaction data and identifying new fraud patterns.
CLAIMS ANALYST
JP Morgan Chase & Co.
06.2017 - 05.2023
- Resolved customer service issues from both internal and external partners with strong problem-solving skills.
- Organized workflow and distributed work to optimize team productivity and meet business requirements.
- Leadership and Mentorship: Led process improvement initiatives and mentored junior team members, demonstrating job knowledge and fostering a high-performance culture.
- Acted as a Subject Matter Expert (SME), providing training and guidance to team members.
- Change Control and Policy Management: Adhered to and maintained established Change Control policy and procedures, ensuring compliance and smooth implementation of changes.
- Engage proactively with cross-functional teams to engage proactively with cross-functional teams.
- Promptly escalated high-value, exceptions, and unresolved issues to appropriate channels.
- Identified, analyzed, planned, prioritized, and executed solutions to complex problems, demonstrating strong analytical skills.
- Handled 60+ calls from customers and other stakeholders about deposit and claims processes.
- Verified accuracy of financial records by reconciling transactions, auditing financial statements, and ensuring proper accounting procedures are followed to prevent fraud and maintain financial integrity.
CONTROLS ANALYST
HSBC
07.2016 - 06.2017
- Provided comprehensive system support for controls management, including issue resolution, user requests, and user acceptance testing, improving operational efficiency.
- Standardized and automated operational risk reporting by gathering, validating, and aggregating data to provide firm-wide risk insights for key business stakeholders.
- Resolved and escalated user tickets to L2 and L3 support teams by providing expert application knowledge, ensuring timely issue closure and exceptional customer service.
- Collaborated directly with Middle Offices to increase Straight Through Processing (STP) rates.
- Coordinated application access administration and recertification processes to enhance control oversight and security across supported applications.
- Coordinated effectively with global stakeholders Deliver strategic solutions for clients.
- Delivered application testing and validation support to ensure system reliability and functionality on an as-needed basis.
- Communicated effectively with both technical and business partners to manage expectations and provide clear, concise documentation for resolutions.
Education
Bachelor of Technology - Civil Engineering
Reva University
Bengaluru, India05.2018
Skills
- Excellent written and verbal communication skills
- Adapt quickly to changes
- Excellent analytical skills
- Problem Solving & Decision Making
- Advanced Excel and data analysis skills
- Data Analysis & Reporting
- Organizational change skills
- Strong control mindset
- Critical thinking
- Risk and Compliance
- Fraud investigation
- Quality control
- Performance review
- Anti-money laundering
Accomplishments
- Champ of the month, 2025-04-01
- Represented Karnataka Cricket under 14 and 16 - Div 1
- Quality Champion, 2022-01-01
- Team Excellence Award
Certification
- KYC Trained/Anti-Money Laundering (AML)
- New Account Screening Certification
Community Service & Volunteer Work
- Go Green Bengaluru, Volunteer, Bengaluru, Karnataka, 560077, India
- Anu Bhav Shiksha Kendra, Volunteer, Education for Poor
- Ashiana, Volunteer, Old Age Home
- JPMC, Volunteer, Paper Bag Initiative
- JP Morgan, Representative, Football and Cricket Corporate team
Timeline
FRAUD PREVENTION & COMPLIANCE ANALYST
JP Morgan Chase & Co.
06.2023 - Current
CLAIMS ANALYST
JP Morgan Chase & Co.
06.2017 - 05.2023
CONTROLS ANALYST
HSBC
07.2016 - 06.2017
Bachelor of Technology - Civil Engineering
Reva University