SHAIK MAHABOOB BASHA
Bengaluru
Summary
Motivated and customer-focused professional with experience in cultivating and maintaining key client relationships. Skilled in conducting needs analysis and tracking account activity. Goal-oriented manager driving productivity, customer satisfaction, revenue, and sales. Committed to streamlining procedures and maximizing employee talent.
Overview
13
13
years of professional experience
Work History
ENTERPRISE SALES MANAGER
Shyam Spectra Pvt Ltd
05.2023 - 09.2024
- Sales Management
- Team Management
- Customer acquisitions, managing strategic/key accounts, client relationships
- Sales & Marketing of enterprise communication services like Dedicated ILL, Business Internet Access, Managed Wi-Fi solutions, PG Wi-Fi VoIP, Managed Security to large & medium enterprises
- To ensure maximum penetration in an enterprise account with multiple products
- Scalable and cost effective for the enterprise
- Ensuring Team target vs achievement
- Identified high-performing candidates for future leadership positions.
- Set goals and led team to exceed timeline achievement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Home Lead FTTX Business - Deputy Manager
JIO Info.com Ltd.
03.2019 - 05.2023
- Team Management
- Partner Management
- Manage end-to-end Jio Giga Fiber business at the JC and will be directly responsible for Sales and Home Connect at the JC
- Achieve targeted customer base and revenues for FTTH business at JC in target timelines as per business plan
- Drive creation of front for network deployment in terms of timely updating of land-base, joint surveys, RFC release, permissions from societies, ROW application and timely execution
- Drive and Ensure adherence to Home connect Service & Assurance KPIs for all FTTH in the JC
- Maintain and manage relationships with local authorities and handling any unforeseen situations and escalations
- Regularly review and ensure material, tool kit availabilities with all concerned team members for performance of job
- Engage and Drive team and local partners such as LCO, distributors productivity and output as per targets
- Ensure timely selection and availability contractors, partner, training and material issuance
- Handling sales teams and onboarding new HSO’s
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
SR Executive
Shyam Spectranet Pvt Ltd
04.2016 - 03.2019
- Lead generation, customer acquisitions, managing strategic / key accounts, client relationship & retention management & partner management
- Achieve targeted customer base and revenue target timelines as per business plan
- Sales & marketing Activity with promoters
- To ensure maximum penetration in given cluster
- Ensuring target vs achievement
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Key Account Manager – B2B & B2C
MN World Enterprise Pvt Ltd
01.2015 - 04.2016
- Key Account Management
- Achieve targeted customer base timelines as per business plan
- Sales & marketing of enterprise communication services like Dedicated ILL, Business Internet Access, Managed & Hosted Data Centre Solutions, VoIP, Managed Security & Video Conferencing services to large & medium enterprises
- To ensure maximum penetration in an enterprise account with multiple products
- Scalable, and also cost effective for the enterprise
- Built and maintained strong client relationships to drive business growth.
- Secured high-value accounts through consultative selling, effective customer solutions, and promoting compelling business opportunities.
- Negotiated prices, terms of sales and service agreements.
Sales Executive B2B/B2C Sales
TA TA communications & Tata Tele services (Planman consultant Pvt Ltd)
01.2012 - 01.2015
- Worked as a sales Executive for Tata Tele services ltd for WiMAX & Wire line Broadband and Internet Lease Line etc
- Responsible for generating revenue from South Bangalore
- Managing a Given area achieving targets
- Co-ordinating with other department for installation of Broadband connection
- Set and achieved company defined sales goals.
- Resolving the customer issues and Follow up for reference
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Kept detailed records of daily activities through offline customer database.
- Built relationships with customers and community to promote product .
Education
MBA - Marketing
Sri Venkateswara University
Tirupati, Andhra Pradesh10.2011
Bachelor of Science - Computers
Sri Krishnadevaraya University
Anantapur, Andhra Pradesh04.2009
Skills
- Strong belief in the mission and goals of the Company
- Annual sales planning
- Participating effectively as a team member
- Sales training
- Always Punctual with a strong work record
- Pricing strategy
- Pipeline management
- Competitive analysis
- Key account development
- Solution selling
- Sales presentations
- New service launch
- Partner relationship management
- Territory management
Work Experience
- Having 12+years of experience in Telecom Industry.
• Worked as an Enterprise Sales Manager B2B in Spectra from May 2023 to Sept 2024.
• Worked as a Home lead – FTTX Operations in JIO Info Com ltd from March 2019 to May 2023.
• Worked as a Sales Executive in Spectra net from Apr 2016 to Jun 2018
• Worked As Key Account Manager B2C & B2B in MN World Enterprise PVT.LTD from Jan 2015to Apr 2016.
• Worked as Sales Executive in Tata communications & Tata Teleservices Ltd (Plan man Consulting Pvt Ltd) from Jan2012 to Jan 2015.
Hobbies and Interests
- Learning new technology.
- Reading new Books.
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Telugu
Bilingual or Proficient (C2)
kanada
Advanced (C1)
Personal Information
- Father's Name: Mr. Shaik Mastan Valli
- Date of Birth: 05/13/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I, Shaik Mahaboob Basha, hereby declare that the information contained herein is true and correct to the best of my knowledge and belief.
Timeline
ENTERPRISE SALES MANAGER
Shyam Spectra Pvt Ltd
05.2023 - 09.2024
Home Lead FTTX Business - Deputy Manager
JIO Info.com Ltd.
03.2019 - 05.2023
SR Executive
Shyam Spectranet Pvt Ltd
04.2016 - 03.2019
Key Account Manager – B2B & B2C
MN World Enterprise Pvt Ltd
01.2015 - 04.2016
Sales Executive B2B/B2C Sales
TA TA communications & Tata Tele services (Planman consultant Pvt Ltd)
01.2012 - 01.2015
MBA - Marketing
Sri Venkateswara University
Bachelor of Science - Computers
Sri Krishnadevaraya University
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