Summary
Overview
Work History
Education
Skills
Websites
Languages
Accomplishments
Timeline
Generic

Shaik Moinunnisa

Hyderabad

Summary

Efficiency-Focused professional with extensive experience at ADP, specializing in compliance and payment processing accuracy. Demonstrated expertise in data management and client engagement, leading initiatives to improve filing precision and streamline operations. Proven ability to ensure regulatory adherence while building strong client relationships.

Overview

3
3
years of professional experience

Work History

Process Associate

ADP
Hyderabad
01.2024 - Current

Executed late original tax filings across jurisdictions, maintaining strict compliance with regulations.

  • Oversaw payment processing for MD SUI, NC SUI, and CO PFML via specific state portals.
  • Employed IBM mainframe systems for effective data management and processing tasks.
  • Utilized EMS for accurate submissions and managing filing exceptions efficiently.
  • Partnered with cross-functional teams to refine processes and boost filing accuracy.

Senior Business Development Specialist

PeopleLink Collaboration Inc.
Hyderabad
09.2023 - 01.2024
  • Delivered tailored demonstrations of integrated room automation technologies, emphasizing microphones and touch displays.
  • Fostered client engagement to showcase product capabilities.

Customer Relationship Officer

AOTAX
Hyderabad
10.2022 - 04.2023
  • Delivered thorough education on IRS Forms 1040 and 1040-NR, outlining key deductions and credits.
  • Guided clients in accurately calculating W-2 taxable income to assess proper withholding.
  • Assisted clients in acquiring ITINs for family members to ensure compliance with IRS regulations.
  • Clarified effects of electing nonresident alien spouse as U.S. resident for tax reporting purposes.
  • Partnered with tax preparation teams to facilitate completion of accurate drafts using Drake Software.
  • Provided extensive support during tax filing, addressing inquiries and clarifying obligations.

Education

B. COM - Accounting And Finance

Sri Chaitanya Techno School
Hyderabad
09-2022

Sri Chaitanya Kalasala
Hyderabad

Skills

  • Compliance with regulations
  • Payment processing accuracy
  • Data organization and management
  • Client relationship engagement
  • Effective communication skills

Languages

Urdu
First Language
English
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Hindi
Advanced (C1)
C1

Accomplishments

  • Top performer – customer support recognized as the leading team member for exceptional client service, consistently exceeding performance metrics, and contributing to a high customer satisfaction rate
  • Highest average – payments processing achieved the top average in payments processing, ensuring timely and accurate transactions across multiple jurisdictions

Timeline

Process Associate

ADP
01.2024 - Current

Senior Business Development Specialist

PeopleLink Collaboration Inc.
09.2023 - 01.2024

Customer Relationship Officer

AOTAX
10.2022 - 04.2023

B. COM - Accounting And Finance

Sri Chaitanya Techno School

Sri Chaitanya Kalasala
Shaik Moinunnisa