shaik shoaib
Hyderabad
Summary
Results-driven Senior Associate Business Analyst at Sutherland Global Services, skilled in business process improvement and data analysis. Expert in SQL and Tableau, I enhanced reporting accuracy and streamlined workflows, contributing to strategic decision-making. My analytical thinking and problem-solving abilities fostered collaboration across teams, driving operational efficiency and informed project initiatives.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Associate Business Analyst
Sutherland Global Services
02.2023 - 07.2025
- Assisted in gathering and analyzing business requirements for project initiatives.
- Supported senior analysts in developing process improvement strategies.
- Collaborated with cross-functional teams to enhance data reporting accuracy.
- Conducted market research to identify trends and inform strategic decisions.
- Documented workflows and procedures to improve operational efficiency.
- Maintained project documentation ensuring consistency and accessibility of information.
- Participated in client meetings, taking notes and summarizing key points for follow-up actions.
- Utilized analytical tools to support data-driven decision-making processes.
Education
Bachelor Of Technology - Computer Science
Jawaharlal Nehru Technological University
Hyderabad04.2023
Skills
- Microsoft Excel mastery
- Business process improvement
- User acceptance testing
- Software development life cycle
- SQL proficiency
- Business intelligence tools
- Tableau expertise
- Process mapping
- Problem-solving
- Analytical thinking
- Quality assurance
- Data analysis
- KPI tracking
- Workflow Analysis
- BI tools expertise
Certification
SOC analyst
Company Name -SIEM xpert
Timeline
Senior Associate Business Analyst
Sutherland Global Services
02.2023 - 07.2025
Bachelor Of Technology - Computer Science
Jawaharlal Nehru Technological University
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