SHAIKH IMRAN

• Coordinated with various departments to facilitate smooth communication, enhancing operational effectiveness.
• Improved overall efficiency by identifying areas in need of improvement and implementing necessary changes.
• Mentored junior staff members, providing guidance on best practices and professional development opportunities.
• Developed and implemented strategies to improve customer service and increase sales.
• Developed strong relationships with clients, leading to increased customer satisfaction and repeat business.
• Transformed underperforming teams into productive, profitable teams.
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Directed workforce planning, customer retention, and customer service management for multiple locations.

• Delivered presentations at conferences and trade shows, showcasing products/services and generating leads.
• Conducted market research to identify industry trends and inform strategic decisions for growth.
• Implemented innovative marketing strategies to raise brand awareness and attract potential customers.
• Streamlined internal processes related to lead generation and prospecting tactics, reducing time spent on administrative tasks.
• Managed a diverse team of sales professionals, providing coaching and guidance to optimize performance.

FLSM

FLSM

• Boosted agency revenue by identifying cross-selling opportunities within existing client base.
• Devised comprehensive account management strategies tailored to individual client needs, driving growth in both new business acquisition and existing customer expansion.
• Developed strong relationships with corporate clients through attentive service and proactive problemsolving.
• Implemented training programs for the sales team, enhancing their skills and knowledge of products and services offered.