Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shaik Shahina Khan

Revendrapadu, Guntur

Summary

Results-driven Business Development Executive with expertise in client relationship management, market analysis, and sales forecasting. Proven ability to enhance customer satisfaction and drive long-term engagement.

Overview

14
14
years of professional experience

Work History

Business Development Executive

Uptail Private Limited
Guntur District
07.2017 - Current
  • Cultivated client relationships to enhance satisfaction and promote long-term engagement.
  • Trained junior staff on business development processes and effective client management techniques.
  • Maintained a comprehensive database of prospective client contacts for future outreach.
  • Assessed customer needs to identify optimal products and services for recommendations.
  • Executed daily responsibilities with accuracy and efficiency.
  • Resolved customer issues promptly, providing knowledgeable and friendly service to boost satisfaction.

Customer Executive

Hinduja Golbal Solutions
Guntur District
03.2015 - 09.2015
  • Resolved customer inquiries and issues efficiently, enhancing overall satisfaction.
  • Utilized CRM software to track interactions and gather feedback for service improvement.
  • Collaborated with team members to elevate service delivery standards.
  • Handled escalated complaints with professionalism and empathy to ensure resolution.

BDE

Spencers
Guntur District
03.2012 - 04.2013
  • Executed daily duties with precision and efficiency.
  • Managed vendor relationships to ensure compliance and quality service delivery.
  • Engaged customers through effective verbal communication to identify needs and requirements.
  • Performed detailed opening, closing, and shift change tasks to uphold operational standards.

Education

Science Education

Andhra Muslim College
Guntur
04-2011

Skills

  • Client relationship management
  • Business strategy
  • Market analysis
  • Sales forecasting
  • Data management
  • Customer service enhancement

Languages

Hindi
Proficient (C2)
C2
Telugu
Native
Native
Tamil
Beginner
A1
English
Upper Intermediate (B2)
B2

Timeline

Business Development Executive

Uptail Private Limited
07.2017 - Current

Customer Executive

Hinduja Golbal Solutions
03.2015 - 09.2015

BDE

Spencers
03.2012 - 04.2013

Science Education

Andhra Muslim College
Shaik Shahina Khan